Job Description
Job DescriptionJoin the Holman’s Custom Cabinets Family!
Position: Client Care & Scheduling CoordinatorLocation:Sparta, TN Type: Full-Time | On-Site
At Holman’s Custom Cabinets, we don’t just build beautiful kitchens — we build relationships, homes, and legacies. We’re a family-owned, faith-grounded, and fast-growing team that’s passionate about craftsmanship, communication, and creating a customer experience that feels as personal as it does professional.
We’re looking for a driven, detail-oriented, and people-loving go-getter to be the voice of our company — the first impression customers have when they call, and the friendly follow-up that ensures every client feels cared for from quote to completion.
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What You’ll Do• Be the first point of contact for our customers — answering calls with professionalism and positivity• Schedule appointments for estimates, consultations, and installations• Follow up with clients we’ve quoted to ensure all questions are answered and to help close the sale• Coordinate with our design and installation teams to keep projects organized and on track• Maintain clear, accurate notes and communication logs in our system• Represent the Holman’s brand with integrity, enthusiasm, and attention to detail every single day
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What We’re Looking For• Someone who loves talking to people and building relationships• Strong organization and time management skills — you’ll juggle several clients and schedules at once• A self-starter who thrives in a fast-paced, growing environment• Excellent phone etiquette and written communication• Reliable, upbeat, and teachable — we’ll train you, but you’ve got to bring the right attitude• Experience in customer service, scheduling, or administrative work is a big plus
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Why You’ll Love Working Here• A positive, family-oriented culture — we work hard, laugh often, and look out for each other• Opportunity to grow as our business continues to expand• You’ll be part of a team that values excellence — in craftsmanship, communication, and customer care• Competitive pay, supportive leadership, and a fun, rewarding work environment
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