Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing service information and resolving service issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about our services
- Resolve service issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills