Job Description
Job DescriptionThis position will be responsible for helping to improve human resource (HR) processes and
systems for the Division of Personnel Management within the Wisconsin Department of
Administration.
Work will focus on gathering and analyzing the current state of various HR processes to
better understand how they differ across the division and where standardization and
improvements are possible. The outcomes of that analysis will drive solutions that advance
how key functions of human resources are administered across the State of Wisconsin
landscape. The chose candidate will liaison between internal and external stakeholders
including HR Leadership, business managers, policy owners, subject matter experts,
technical teams and customers to bring about the desired outcomes.
The optimal candidate should be skilled in facilitating discussions, soliciting feedback,
digesting policy and process documentation, summarizing findings, developing process
maps and workflows, and speaking to both process and systems improvement
opportunities.
This position will be an integral part of the tHRive Program Management Team comprised of
HR Leadership as well as expert contractors specializing in change management, business
analysis and implementation coordination.
Core responsibilities
• Meeting Facilitation: Leading conversations and presenting information to
stakeholders, focus groups, policy owners and HR professionals while gathering detailed
feedback, to build consensus for how processes should operate going forward.
• Feedback Solicitation: Present information to various groups and solicit input to
ensure findings are accurate and recommendations are supported.
• Process Analysis: Identify bottlenecks, inefficiencies, and areas for improvement in
the current processes and systems along with defining the scope of change.
• Document Preparation: Summarize findings as business requirements and customize
documents to meet the needs of diverse audiences. Create templates and resources for
ongoing sustainability of work.
• Process and Systems Solutions: Drive and support the design, development and
evaluation of both process and systems solutions that improve efficiency, reduce waste, and
enhance consistency in HR processes.
Top Required Skills
• Experience leading and facilitating conversation and gathering business
requirements across teams in siloed environments.
Update 10.24.25
• Experience communicating up and out to all stakeholders interested in the initiatives.
• Experience acting as a liaison between policy, process, business users, and systems
developers to enact positive change.
• Experience with process integration across disparate teams.
• Independently performs a variety of complicated tasks with a wide degree of
creativity and latitude.
Nice to Have Skills
• Experience analyzing or implementing information technology solutions in
PeopleSoft.
• Experience working in a government setting.
RequirementsTop Skills & Years of Experience:
• Experience leading and facilitating conversation and gathering business requirements across teams in siloed environments. (8 - 10+ years of experience)
• Experience communicating up and out to all stakeholders interested in the initiatives. (8 - 10+ years of experience)
• Experience acting as a liaison between policy, process, business users, and systems developers to enact positive change. (8 - 10+ years of experience)
• Experience with process integration across disparate teams. (8 - 10+ years of experience)
• Independently performs a variety of complicated tasks with a wide degree of creativity and latitude. (8 - 10+ years of experience)
Nice to Have:
• Experience analyzing or implementing information technology solutions in PeopleSoft.
• Experience working in a government setting.
Additional details: The State does not pay for any expenses for the personnel to come or go from the work site.