Job Description
Job Description
Job Opening: Part-Time County Veterans Service Officer (CVSO) Assistant
Department: Veterans Service Office
Location: Davison County North Offices
Employment Type: Part-Time
Reports To: County Veterans Service Officer (CVSO)
Position Summary
Davison County is seeking a motivated, professional, and detail-oriented Part-Time County Veterans Service Officer (CVSO) Assistant to support veterans and their dependents in accessing federal, state, and local veterans’ benefits. This position provides administrative, outreach, and communication support to the CVSO and serves as an important point of contact for veterans seeking assistance.
Essential Duties & Responsibilities
- Assist veterans and their dependents with intake, documentation, and scheduling related to VA and state veterans’ benefits
- Provide general information regarding VA compensation, pension, healthcare, education, burial, and other veterans’ benefits
- Prepare, review, and maintain confidential case files and records
- Answer phones, respond to emails, and assist walk-in clients in a professional and courteous manner
- Manage DAV transportation van scheduling and related tasks
- Coordinate appointments, meetings, and outreach events
- Perform data entry and maintain accurate records in VA and county systems
- Assist the CVSO with correspondence, reports, and general administrative duties
- Manage and update the Veterans Service Office’s social media and outreach communications, including:
- Posting office hours, closures, events, and benefit updates
- Assisting with the creation of basic flyers, graphics, and announcements
- Responding to general inquiries as directed (no claims advice provided via social media)
- Maintain compliance with confidentiality, privacy, and county policies
- Perform other duties as assigned
Qualifications
Required:
- High school diploma or equivalent
- Strong organizational, communication, and customer service skills
- Basic computer skills, including familiarity with Microsoft Office (Word, Outlook, Excel)
- Ability to handle confidential information with discretion
- Ability to work independently and as part of a team
Preferred:
- Administrative or clerical experience
- Experience working with veterans, public service, or within a government office
- Familiarity with professional use of social media platforms (e.g., Facebook)
- Knowledge of VA benefits and claims processes (training provided)
- Veteran or military family member status (preferred but not required)
Skills & Abilities
- Professional and compassionate interaction with the public
- Strong attention to detail
- Ability to manage time effectively and complete follow-ups
- Clear written and verbal communication skills
- Basic graphic design or social media posting skills (preferred)
Work Schedule
- Part-time position: approximately 24–30 hours per week
- Occasional flexibility may be required for events or outreach activities
- Occasional overnight travel may be required
Compensation & Benefits
- Hourly Wage: $20.00–$23.00 (depending on qualifications)
How to Apply
Interested applicants should submit a Resume and, DD Form 214 (if applicable), and resume to:
Davison County Human Resources
200 East 4th Avenue
Mitchell, SD 57301
Applications are available on the Davison County website under Job Openings:
Or submit Resume' here.
Davison County is an Equal Opportunity Employer.
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