Job Description
Job DescriptionSalary:
SIU & Subrogation Team Lead
Lilypad Insurance is a dynamic and growing property and casualty insurance carrier, brimming with positive energy about our future. Our team of dedicated professionals work together to create effective products that meet the needs of our policyholders. As a member of Team Lilypad, youll tackle exciting challenges while being guided by seasoned pros who are eager to support your professional journey. Wed love for you to join our award-winning team. Ready to be part of something amazing?
Join Our Team as SIU & Subrogation Team Lead Be the Front Line Against Fraud!
Are you a sharp investigator with a passion for uncovering the truth and driving results? Were looking for aSpecial Investigations Unit (SIU) and Subrogation Team Leadto lead our efforts in fraud detection, prevention, and recovery within the Property & Casualty Claims department.
This role reports to the Director of Claims and plays a critical part in protecting our business and policyholders. Youll lead a team of investigators, shape fraud prevention strategies, and ensure compliance with regulatory standardsall while mentoring others and making a real impact.
What You'll Do:
- Lead and manage SIU operations with integrity, professionalism, and compliance.
- Oversee investigations into suspected fraud and ensure timely, thorough resolutions.
- Supervise internal and external investigators, ensuring quality and consistency.
- Coach and train Claims Associates and SIU staff to elevate performance.
- Develop and deliver fraud awareness training across teams and partners.
- Ensure compliance with state and federal regulations, including Arson and Immunity statutes.
- Collaborate on complex or high-risk claims with Claims Services.
- Monitor SIU performance metrics and maintain audit readiness.
- Stay ahead of fraud trends, investigative techniques, and regulatory updates.
- Identify and investigate claims with subrogation potential.
- Document recovery efforts and negotiate settlements within the authority.
- Assign files to subrogation counsel and manage litigation support.
What We're Looking For:
Education & Experience
- Bachelors degree in Business, Finance, Criminal Justice, or related field
- 5+ years of SIU and subrogation experience in P&C insurance
- Strong background in fraud detection, claims handling, and investigations
- Experience leading or mentoring teams preferred
- Solid understanding of legal liability, insurance policies, and regulations
Licenses & Certifications
- Active Adjuster Licenses in AL, FL, LA, MS, SC, and TX (or ability to obtain/maintain)
- Preferred: CIFI, FCLS, or CFE certifications
Skills & Strengths
- Analytical mindset with a keen eye for fraud indicators.
- Strong leadership and team development skills.
- Excellent written and verbal communication.
- Deep knowledge of SIU regulations and compliance standards.
- Proficiency in Microsoft Office; experience with Guidewire and ISO ClaimSearch is a plus.
- Ability to manage multiple priorities and adapt to evolving business needs.
Why You'll Love Us:
- We've Got You Covered: Enjoy comprehensive medical, dental, and vision insuranceall on us!
- Generous 6% 401(k) Match: For every dollar you contribute to your retirement plan, we match it up to 6% of your salary.
- Team Spirit:Join a crew thats as passionate and driven as you are.
- Work-Life Balance:We believe in working hard and playing hard.
- Plenty of Time Off: Enjoy 12 holidays and flexible PTO.
- Give Back:8 hours of volunteerism to support causes you care about.
- Fun Times:Corporate events to bond and celebrate.
- Casual Vibes:Rock your favorite jeans, shorts, and comfy tees - no need for stuffy suits here!
- Hybrid Work: This position requires working in the office, with the option to work from home on Fridays.
Welcome to Paradise!
Lilypad is nestled in the stunning Sarasota, right on Floridas Gulf Coast. Whether youre into fishing, sailing, swimming, kayaking, biking, golfing, or running, Sarasota offers a plethora of outdoor adventures year-round. For those who appreciate culture, the city boasts museums, art galleries, and a unique array of restaurants that cater to every taste. Families will love the strong economy, excellent schools, diverse churches, and parks perfect for family outings. And the cherry on top? Florida has NO state income tax!
Heads Up!
Before you join our awesome team, well need to complete a few checks. This includes a criminal record check, education verification, and reference checks. Its all part of making sure everythings in tip-top shape before you start. We use E-Verify.