1st Shift- Field Support (Green Bay)

Job Description

Job DescriptionBenefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Now Hiring: Field Support 1st Shift

Location: Green Bay, Wisconsin
Company: Senior Helpers of Northeast Wisconsin

Lead with Compassion. Grow with Purpose.

At Senior Helpers of Northeast Wisconsin, our work is more than a jobits meaningful, relationship-driven, and rooted in compassion. As an award-winning leader in in-home senior care, we are committed not only to our clients and families, but also to the caregivers and team members who make everything possible.

We are currently hiring a 1st Shift Field Support professional to join our Green Bay team. This role is ideal for someone with a caregiving or healthcare background who is ready to step into a leadership-focused position while staying connected to the field. If you enjoy mentoring others, building relationships, and making a daily impact, this could be the perfect next step in your career.

Position Overview

The Field Support role serves as a critical link between caregivers, clients, and office leadership. You will provide hands-on support in the field, help maintain quality standards, and ensure both caregivers and clients feel supported, confident, and heard.

This is a dynamic role that blends leadership, communication, and compassionno two days are the same.

Schedule Details

• 1st Shift Position
  
  
• 8 scheduled hours within the window of 6:00 AM 6:00 PM
  
  
• Every other weekend required
  
  
• Flexibility within daytime hours to support caregivers and clients as needed
  
  

Key Responsibilities

• Caregiver Support: Provide in-field coaching, mentorship, and encouragement
  
  
• Client Introductions: Attend new client start-of-care visits to ensure smooth transitions
  
  
• Quality Assurance: Conduct check-ins, monitor care plans, and support client satisfaction
  
  
• Training & Mentorship: Assist with caregiver orientation, field training, and skills refreshers
  
  
• Problem-Solving: Step in to provide short-term coverage or support during urgent situations
  
  
• Communication: Act as a liaison between caregivers, clients, and office staff
  
  
• Documentation: Accurately document field visits, training, and follow-ups
  
  
• Compliance: Reinforce company policies, safety standards, and best practices
  
  

Qualifications

• Experience: 23 years in caregiving, healthcare, or home care
  (CNA, HHA, or LPN experience preferred)
  
  
• Skills: Strong communication, leadership, and problem-solving abilities
  
  
• Qualities: Compassionate, organized, approachable, and team-oriented
  
  
• Flexibility: Ability to work daytime hours and every other weekend
  
  
• Requirements: Valid drivers license and reliable vehicle
  
  

Why Youll Love Working with Senior Helpers

• Purpose-Driven Work: Make a real difference every day by supporting caregivers and seniors
  
  
• Supportive Leadership: Work with a team that truly values collaboration and communication
  
  
• Growth Opportunities: We believe in promoting from within and developing our leaders
  
  
• Competitive Pay: Compensation based on experience and responsibilities
  
  
• Benefits: PTO, health benefits, and 401(k) with company match
  
  
• Paid Holidays: We observe six paid holidays
  
  
  • New Years Day
    
    
  • Memorial Day
    
    
  • Fourth of July
    
    
  • Labor Day
    
    
  • Thanksgiving Day
    
    
  • Christmas Day
    
    
• Positive Culture: A workplace built on respect, teamwork, and appreciation
  
  

Apply Today Make an Impact Every Day

If youre ready to grow your career, support caregivers, and help seniors receive exceptional care, we would love to hear from you.

Apply today: www.seniorhelpers.com/foxcities

Senior Helpers of Northeast Wisconsin is an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and supportive workplace.