Job Description
Job Description
Position Summary: We’re looking for a detail-oriented and motivated Sales Development Representative (SDR) to help manage and organize inbound leads, ensuring the sales team has what they need to close new business. This is a key support role that requires excellent communication, attention to detail, and a strong sense of ownership.
You’ll be the first point of contact for many of our prospects—qualifying leads, organizing information, and entering it into our CRM so the sales team can move quickly and efficiently.
Key Responsibilities:
- Monitor and respond to incoming leads through phone, email, website, and referral channels.
- Gather and verify essential information (contact details, property info, service needs, etc.) for each lead.
- Enter all lead data accurately into the CRM and assign to the appropriate sales rep.
- Follow up on incomplete inquiries to ensure no opportunity is missed.
- Assist with scheduling appointments, site visits, or follow-up calls as needed.
- Collaborate with sales and marketing teams to ensure smooth handoffs and clear communication.
- Support tracking of lead status and follow-up timelines to keep the sales pipeline moving.
Qualifications:
- 1–2 years of experience in customer service, sales support, or administrative role (B2B experience a plus).
- Experience with high-volume outbound calling, with an emphasis on quality conversations and qualification, not just call volume.
- Strong organizational skills and attention to detail.
- Clear and professional communication—written and verbal.
- Comfortable working with CRM software (experience with HubSpot, Salesforce, or similar tools is a plus).
- Able to multitask and manage multiple leads at once without losing accuracy.
- Self-starter who’s comfortable taking initiative and asking the right questions.
- Enthusiastic about learning and growing within a sales organization.
What We Offer:
- Competitive pay based on experience.
- On-the-job training and mentorship from experienced sales leaders.
- Opportunities for advancement into sales or operations roles.
- A dynamic, growing company with a strong team culture.
Company DescriptionBBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
California Applicants: To see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.
Company Description
BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\nCalifornia Applicants: To see how we protect your data, visit our website at https://www.bbsi.com/privacy-notice-california-applicants.