Job Description
Job Description
The Housing/Community Development department is seeking a reliable, customer service focused clerical support person to act as the department receptionist and support the day to day functions of the department.
DUTIES:
- Assists Housing and CD staff with day-to-day operations.
- Serves as telephone operator answering the telephone, answering questions, and transferring calls to appropriate personnel.
- Prepares and submits applications related to a variety of construction activities. Review applications for completeness and issues permits upon approval.
- Administers special assessment, permit and inspection databases.
- Develops, administers, and schedules construction and rental inspection activities.
- Establishes and maintains adequate filing processes.
- Processes outgoing mail, and sorts and distributes mail to staff.
- Receives inquiries for information from the public and City employees by telephone, e-mail and in person; provides routine information in response to these requests.
- Maintain client confidentiality.
- Performs other clerical duties in the department as needed.
SALARY: Starting wage $22.18/hour and great benefits including IPERS, health and dental coverage, life insurance, LTD, paid vacation and sick leave, 10 paid holidays, and more!
QUALIFICATIONS:
Completion of high school
At least one year experience or course work in general clerical or secretarial field
Experience in dealing with the public and ability to provide friendly, accurate assistance.
Considerable knowledge of secretarial practices and procedures.
Skill in working with confidential information
Ability to operate a personal computer and type 55 wpm
Ability to understand and follow oral and written instructions
Ability to make simple computations and tabulations with speed and accuracy
Bi-lingual skills (especially Spanish) are a plus!
Residency within 30 air miles of Muscatine city limits.