Job Description
Job Description
Title: Transaction Processor
Location: Nashville, TN 37214
Duration: 4+ months (Temp to Perm)
Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)
Job Type: Contract
Pay Range: $18-$20/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
M-F 7am till clean desk
Job Duties:
Responsible for processing lockbox accounts by extracting the contents, negotiating the checks and preparing the output according to the customer instructions within the timeframes
established.
Typically performs basic clerical duties (as above) and/or other clerical duties that require a general knowledge of the department. You will work under direct supervision with limited routine decision- making with guidance from Workflow/Supervisor. You may need to require basic PC skills.
Key Responsibilities (Essential Duties):
• Operating mail extraction units, making payment processing decisions based on customer
requirements
• Performing manual and/or automated sorting of work based on client instructions
• Stage work in an accurate and presentable format for customer capture
• Presenting clean documents for capture
• Meeting or exceeding department productivity and accuracy standards
• Cross-train to support all areas of the Lockbox department
Other Responsibilities (Non-Essential Duties):
• Various functions within the Lockbox department
• Other modules (RDE, Scanning, Mail Distribution, Validations, etc.)
Education and Experience (Preferred):
• High School Diploma or equivalent
• Prior working experience within a payments/remittance processing environment
Knowledge and Skills (Required):
• Basic computer operating knowledge (touch screen, mouse, reboot, etc)
• Ability to work in a fast-paced deadline driven environment
• Excellent hand-eye coordination
• Excellent organizational and time-management skills
• Basic troubleshooting
• Good communication skills
• Customer-focused, with the ability to prioritize tasks
• Acquired basic skills to perform routine tasks
This position requires the employee to stand for extended periods in the mornings, sometimes up to 1 to 2 hours. Additionally, the role requires frequent movement, as the employee will need to get up and down from their seat throughout the day to retrieve printed headers from the printer to place on their work, a task that will be performed several times daily.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.