Job Description
Job DescriptionEducation/Experience Required: Compliance Manager:
- Bachelor’s Degree in a technical field or 8 plus yrs of related experience
- ISO/IEC 17025 (minimum of 5 years’ experience). Experience in calibration and metrology for force/torque and pressure.
- ISO 9001:2015 (minimum of 5 years’ experience).
- Three years of experience supervising and managing personnel.
- Must be able to understand and interpret statistical data and read drawings
- Excellent communication skills to interface with the customer (internal and external) and with all levels within the organization.
- Excellent problem-solving skills.
- Ability to perform uncertainty evaluation and analysis for measurement standards and associated measurement processes.
Essential Duties and Responsibilities: Compliance Manager:
- Implementing, maintaining, and driving continuous improvement of company QMSs and accreditation’s, including ISO/IEC 17025, ISO 9001:2015, TUV, KHNP, AD2000, and ISO 80034 Ex Products System, for domestic and international locations.
- Managing quality issues and customer complaints.
- Facilitating root cause analysis, implementing problem appropriate corrective and preventive actions.
- Conducting internal and supplier audits against appropriate standards and guidelines.
- Hosting UL/ETL routine inspections and handling issues that arise.
- Coordinating with Calibration Lab Managers on quality and equipment needs and issues.
- Routinely auditing calibration activities for potential process deviations.
- Developing and maintaining uncertainty budgets for the calibration laboratories.
- Developing, monitoring, and maintaining repeatability and proficiency tests used for trend analysis.
- Designing and evaluating standard operating procedures for calibration asset management software and uncertainty software for laboratory calibration standards and customer calibration events.
- Assisting Engineering with the evaluation of new calibration methods and procedures.
- Using statistical techniques to analyze and validate measurement standards and processes.
- Ensuring that intermediate checks are performed on calibration standards,
- Authorizing short term extension of intervals on Company standards when requested and to meet company needs based on valid reasons for interval extension or end of period reliability data.
- Supervising the laboratory’s inter-laboratory proficiency testing program and ensuring it is maintained.
- Providing training on all QMSs, including re-verification of all personnel as necessary to maintain confidence in tests and/or calibrations performed.
- Providing leadership and guidance to the Quality and other departments.
- Coordinating with Company service department to support actions associated with customer feedback.
- Reporting on department and other KPIs.
Supervisory Responsibilities: Compliance Manager:
- Compliance Team (2 Associates)
- Additional resources may be added over time as we grow, and needs identified
Computer Skills Necessary: Compliance Manager:
- Microsoft Excel, Word and PowerPoint.
- SAP and/or other ERP Systems
Physical Demands/Requirements: Compliance Manager:
- Ability to lift 30 lbs. with assistance.
- Ability to travel domestically and internationally up to 40% of the time.
Onsite Personnel is an equal opportunity employer committed to hiring a diverse workforce in an inclusive culture environment. Onsite Personnel does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.