Public Works Operations Manager
Job Description
Operational Technical Services (OTS) is one of the fastest growing private water and wastewater utility staffing providers in the country. We provide certified water treatment, distribution, wastewater treatment, collections, engineering, laboratory, water quality, maintenance, and training professionals to municipalities, special districts, and private utilities throughout the country. OTS offers temporary, temp to hire, direct hire and emergency on-call opportunities including great benefits.
TITLE: Public Works Operations Manager – Water and Wastewater
SALARY: $94,177 - $141,265/yr
SCHEDULE: Monday – Friday 6:00 am – 5:00 pm
LOCATION: Collin County
OVERVIEW:
The Public Works Department is seeking an energetic and experienced leader to lead our Water and Wastewater team. We are looking for someone who embodies our core values of respect, teamwork, trust, safety, and communication. Serving over 290,000 residents and local businesses, we provide vital water and sewer services to the community. The ideal candidate will bring a deep understanding of field operations in water distribution and wastewater collection, ideally within a city of similar size, along with a passion for mentoring and developing their team members.
The position will temporarily report to the Director of Public Works while key vacancies are being filled and will work closely with the Streets and Traffic Manager and CIP Manager. The Public Works Water and Wastewater Manager directly oversees our Utility Compliance, Utility Operations, and Pumping Facilities operations who are responsible for over 1,500 miles of water mains, 1,000 miles of sewer mains, and ensuring reliable water and sewer services for the community.
DUTIES:
Under administrative supervision, the Public Works Operations Manager (Water/Wastewater) is responsible for the water/wastewater field maintenance groups within the Public Works Department. This responsibility includes the repair and maintenance of City water main, services, meters, valves, sewer pipe, sewer manholes, and other water/wastewater related distribution and collection infrastructure. Position responsibilities also include development and implementation of safety and job-related training for supervisory and field level staff. In addition, the position includes coordination of disaster related responses such as customer shutoffs, debris removal, and departmental support of police and fire.
ESSENTIAL JOB FUNCTIONS:
• Manages and coordinates the maintenance and operation of the city’s water distribution and wastewater collection systems.
• Selects, trains, disciplines, evaluates and supervises work of field supervisory employees to ensure that department objectives are met.
• Leads the improvement and development and implementation of Division safety program through coordination with the safety coordinator and superintendents
• Formulates department policies and procedures for planning and implementing the City’s water/wastewater public works programs and procedures.
• Regularly visits jobsites and other locations to observe employees performing duties as required and confirming that safe and protective methods and techniques are being utilized.
• Completes written reports and documents observations from on-site visits.
• Leads the procurement and management of third-party contracts related to the repair and maintenance of city water/wastewater infrastructure.
• Oversees and trains supervisory staff on proper purchasing procedures.
• Develops, revises, and implements division Standard Operating Procedures
• Manages the preparation and administration of the water/wastewater division and group budgets.
• Develops operational priorities, goals, and objectives under the direction of the Assistant Director of Public Works (Field Operations).
• Assists leadership with implementation of strategic plans for water/wastewater infrastructure and emergency operations.
• Responsible for staff selection, hiring, training, evaluating, and discipline.
• Plans, organizes, and implements comprehensive preventative maintenance and repair programs for water and wastewater infrastructure such as fire hydrants, valves, meters, and manholes.
• Coordinates vendor training on equipment related to operation and preventative maintenance.
• Represents department at meetings and on committees.
• Responds and resolves customer inquiries, complaints, and service requests from a variety of customers including citizens and elected officials.
• Assists the Assistant Director (Field Operations) on the improvement, development and implementation of a vehicle/equipment preventative maintenance and replacement program.
• Manages the development, implementation, and reporting of division metrics.
• Provides technical expertise in proper maintenance and operational functions to minimize service interruption.
• Adheres to all City and departmental guidelines, policies and procedures to ensure equitable treatment of employees.
• Assists other City departments and citizens with operations-related information.
• Prepares various management reports.
• Regular and consistent attendance for the assigned work schedule is essential.
Typical Decisions:
The incumbent determines appropriate expenditures for budgeted funds; establishes performance measures for assigned staff; evaluates major problems of service and develops recommendations for improvement.
MINIMUM QUALIFICATIONS:
Knowledge of: Construction practices and operations, and maintenance of water distribution and wastewater collection facilities; industry standard safety methods; management techniques; budgetary practices and procedures; equipment operations and specifications.
Skill in: Communicating effectively both verbally and in writing; analyzing the contents of various Federal, State, and local regulations and laws; performing analysis of statistical data; presenting information persuasively to internal and external customers; organizing and developing training programs and events/activities; operating a personal computer to effectively use standard office software including word processing, spreadsheet, presentation, and other specialized systems.
Education:
Bachelor’s degree in construction management, Engineering, Project Management, Public Administration or directly related field. In lieu of a degree, additional work experience may be acceptable.
Experience:
Eight (8) years of progressively responsible experience in the operation and maintenance of water distribution and wastewater collection systems, including five (5) years in a supervisory capacity.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
Licenses and Certifications:
Texas Class C driver’s license (must obtain within 30 days of hire per state law). TCEQ Wastewater Collection Class II (or higher) License and Water Operator Distribution Class B (or higher) License.
PHYSICAL REQUIREMENTS:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to work in the field inspecting City facilities , including traversing uneven terrain, to operate a motor vehicle, and tools and equipment, and to visit various City sites; vision to inspect assigned facilities, to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone. The job involves fieldwork on a 30% to 50% basis requiring frequent walking conducting inspections to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, to operate standard office equipment, to turn faucets on and off, manipulate doorknobs, conduct tests and to operate tools and equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information, obtain samples, and set up equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 35 pounds.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.
MUST HAVES FOR ROLE:
• Utility Pants: Employees must wear durable utility pants suitable for the work environment.
• Safety Shoes: Steel-toed or other appropriate safety shoes are mandatory to protect against workplace hazards.
• Candidates must consent to and pass a background check and drug screening as part of the hiring process.
• Must be legally authorized to work in the United States.
Operational Technical Services, (OTS), is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colors, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.