Job Description
Job DescriptionSalary:
Senior Operations Manager
CWF Restoration is seeking aOperations Manager to lead administrative operations and drive strategic growth at our Elmhurst, IL location. As a key member of our executive team, theOperations Manager will ensure the seamless execution of daily operations while focusing on workforce development, process improvement, and customer satisfaction.
Key Responsibilities:
- Lead hiring strategies, staffing plans, and talent development across departments
- Resolve escalated customer complaints and implement systems to improve service outcomes
- Analyze internal workflows and implement efficiencies in administrative processes
- Collaborate with department heads to support organizational growth and operational excellence
- Ensure compliance with company policies and industry regulations
What Were Looking For:
- Extensive leadership experience in operations or administration, preferably in a service industry
- Exceptional communication, decision-making, and conflict-resolution skills
- Experience in high-level staffing, organizational design, and team development
- Strategic mindset with a hands-on approach to problem-solving
- Ability to lead by example and foster a culture of accountability and excellence
Why CWF Restoration?
Were a mission-driven restoration company with a reputation for integrity and rapid growth. Were building strong teams that value quick thinking, loyalty, and shared success. The CAO will play a critical role in shaping the future of our Elmhurst operations and beyond.