Job Description
Job Description
Position Overview:
Northern Crane & Equipment is seeking a reliable and organized Secretary/Administrative Assistant to support our Bismarck shop operations. You'll be the go-to for keeping our fast-paced team running smoothly, handling everything from client scheduling to paperwork for crane repairs and inspections. Join a tight-knit crew that's all about safety, efficiency, and getting heavy machinery back on the job site.
Key Responsibilities:
- Greet clients and answer phones, coordinating repair appointments and service calls for knuckleboom cranes, hyrail equipment, and hydraulics.
- Manage scheduling for on-site inspections (DOT, ANSI, FRA) for field support.
- Handle invoicing, inventory tracking for parts (e.g., from partners like Palfinger or Kubota), and basic bookkeeping using tools like QuickBooks or MS Office.
- Organize files for compliance docs, safety reports, and vendor orders—ensuring everything's audit-ready.
- Assist with office logistics: ordering supplies, coordinating with techs on job updates, and supporting our Dickinson branch as needed.
What We're Looking For:
- High school diploma (associate's in admin or business a plus); 1–2 years in office support, ideally in construction, repair, or industrial settings.
- Proficient in Microsoft Office Suite, email management, and basic data entry—bonus for experience with scheduling software like Google Workspace.
- Strong communication skills: You're the friendly voice on the line, juggling multiple tasks with a positive attitude.
- Detail-oriented and discreet—handling sensitive client and safety info is key.
- Valid driver's license; occasional light lifting (under 20 lbs.) for office tasks.
Why Join Us?
- Competitive Pay: Starting $25–$40/hour (based on experience), plus overtime during busy seasons.
- Benefits: Health/dental/vision starting one month after employment, 401(k) matching, paid time off, and a clothing allowance.
- Work-Life Fit: Monday–Friday, 8 AM–5 PM (flexible for families); no weekends unless requested.
- Growth Potential: Move up to office manager or dispatch roles—many of our team started in admin.
- Team Vibe: We're a locally owned shop (BBB A+ rated) with a family feel—BBQs, safety trainings, and pride in serving ND's energy.