Job Description
Job Description
We are looking for a dependable Scale Assistant to support daily customer service and administrative operations at our Ohio location. This contract opportunity with permanent potential is ideal for someone who enjoys working with customers, handling transaction details accurately, and keeping office processes organized. The person in this role will balance front-line service with data entry, documentation, and scale-related coordination in a fast-paced plant environment. Be willing to travel up to 1 hr.
• Previous experience in customer service, call center support, or a similar client-facing role.
• Ability to handle inbound and outbound phone communication with strong attention to detail.
• Strong verbal and written communication skills for customer interaction and internal coordination.
• Solid math skills with the ability to work accurately with weights, quantities, and transaction details.
• Comfortable using computers for order entry, invoice processing, and general office tasks.
• Strong attention to detail and the ability to manage multiple responsibilities in a fast-paced setting.
• Dependable work habits and the ability to work well within a team-oriented environment.
• Willing to travel up to 1 hour.