Job Description
Job Description
We are currently searching for an experienced, well-spoken, enthusiastic, hard-working individual with excellent phone and customer service skills looking to get into this lucrative position with plenty of opportunity for advancement. If you are looking to make a move to a winning automotive group, hitting record numbers, then this is the place for you.
We are a family owned Automotive Dealership with a small town feel and friendly service. We have the tools, inventory, and management for anyone with the right drive and skill set to achieve success, both financially and personally.
Responsibilities:
- Engage with customers via phone, email, and chat to understand their needs and schedule appointments for test drives and vehicle purchases.
- Follow up with leads promptly and efficiently, maintaining a high level of professionalism and customer service at all times.
- Utilize CRM software to manage and track customer interactions, ensuring all leads are properly documented and followed up on.
- Collaborate with our sales team to provide seamless support throughout the sales process, from initial contact to vehicle delivery.
- Stay informed about our products, promotions, and industry trends to effectively communicate with customers and address their inquiries.
Requirements:
- Previous experience in automotive sales, BDC, or customer service roles preferred.
- Strong communication skills with the ability to build rapport and establish trust with customers.
- Excellent organizational skills and attention to detail to manage multiple leads and follow-up tasks.
- Flexibility to work evenings and weekends as needed to accommodate customer schedules.
Benefits:
- Paid time off (PTO) for vacation, personal, and sick days.
- Matching contribution to your 401K retirement savings plan.
- Employee discount on vehicle purchases, servicing, and parts.
- Medical, dental, and vision insurance coverage for you and your eligible dependents.
- Life insurance for added peace of mind.
- Certified DailyPay partner.
- Employee Assistance Program.
If you're a motivated individual with a passion for sales and customer service, we want to hear from you! Join us at Team Hyundai of Bend and be part of a winning culture dedicated to exceeding customer expectations.