AI Operations Engineer

Job Description

Job DescriptionWho We Are
At Apptegy, we are more than a tech company; we are partners dedicated to transforming how schools communicate and shape the future of education. Your work here will directly empower districts to share their stories, engage their communities, and celebrate student success. We're a team of thoughtful, high-performing individuals committed to making a tangible impact. If you're looking for a dynamic environment where you'll be supported with exceptional mentorship and resources to grow your career, come build with us.
Why You’ll Love This Job
We are hiring an AI Operations Engineer who thrives on building creative, fast-moving solutions that unlock operational efficiency and connect people, processes, and tools across the organization.
In this role, you will serve as a cross-functional liaison and hands-on builder, partnering with Sales, Client Experience, Marketing, Product, and Finance to design and implement AI-powered workflows that make our teams more effective. You will focus on using tools like N8N, Glean, Fin, ChatGPT-5, and Gemini to automate, integrate, and scale how we work without needing to reinvent the wheel.
This is not a traditional engineering role. It is ideal for someone who loves solving complex problems at the intersection of technology and business operations, a true solutions engineer who is just as comfortable connecting APIs as collaborating with leaders across business units. You will also work closely with our Program Manager Lead to align efforts, ensure adoption, and share best practices company-wide.


What You'll Do

• Integrate AI across the business by collaborating with leaders in Sales, Client Experience, Marketing, Product, and Finance to identify workflow bottlenecks and design AI solutions that improve speed, accuracy, and collaboration.

• Build and automate smart workflows using Glean/N8N, AgentForce, Fin, Snowflake or custom development to connect systems, automate data flows, and eliminate repetitive manual work.

• Prototype and deploy quickly by creating and iterating lightweight, no-code or low-code prototypes that can evolve into scalable solutions.

• Act as a cross-functional liaison to translate operational challenges into technical implementations that align with business objectives.

• Partner for implementation with the Program Manager Lead to coordinate rollouts, gather feedback, and drive adoption across teams.

• Share what works by documenting tools, playbooks, and use cases to help teams experiment confidently with new AI technologies.

• Continuously improve systems by testing new tools or recommending improvements to enhance Apptegy’s AI infrastructure.

What You’ll Bring

• 2–4+ years of experience in a technical, operations, or automation-focused role such as solutions engineering, RevOps, or technical program management.

• Proficiency with no-code or low-code and AI tools such as SalesForce, Clay, Zapier/Make/Glean/N8N, Retool, Intercom, PlanHate.

• Experience integrating systems via APIs, webhooks, and data flows, including Salesforce, HubSpot, analytics, and financial systems.

• Strong cross-functional collaboration skills with the ability to translate business needs into clear, actionable technical solutions.

• A builder’s mindset that is creative, curious, and eager to experiment with new technologies to drive efficiency.

• Excellent communication skills and comfort working with multiple stakeholders in a fast-moving environment.

What Makes You Stand Out

• Experience in B2B SaaS, EdTech, or fintech industries.

• Familiarity with scripting or data tools such as Python, JavaScript, or SQL for customization and troubleshooting.

• Understanding of AI-powered automation systems and data enrichment tools.

• Prior experience supporting RevOps or GTM functions with automation or AI workflows.

Why ApptegyAt Apptegy, we are deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success.We believe in fostering well-being both at work and at home, which is why we provide:
Comprehensive medical, dental, vision, and life insurance coverageRetirement 401(k) with employer matchHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSA)Mental health reimbursementUnlimited paid time off, including seasonal (December) company-wide time offPaid parental and medical leave

Apptegy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.