Health Home Care Coordinator - Waiver Track

Job Description

Job Description

Health Home
Care Coordinator

Help vulnerable Medicaid members access healthcare and life-changing services.

As a Care Coordinator with Bridging Care, you will guide members through the healthcare system and connect them with medical, behavioral health, and community resources.

No qualifying degree? If you have 2+ years of direct community health, care navigation, Medicaid, or bilingual outreach experience — experience matters more than a license. We file the state exception on your behalf.

Experience matters more than a license. Here is how this works.

Washington State's Health Homes program has a formal process called the Health Home CC Exception (waiver) that allows candidates who do not hold a standard Tier 2 or Tier 3 qualification to become credentialed Care Coordinators — if they can demonstrate the right combination of experience, skills, and support.

Bridging Care files and manages this application on your behalf. We have done it before. We know the process. What we need from you is the experience — and the drive to use it.

You may qualify for the waiver track if you have 2+ years of experience in ANY of the following:

Community health outreach · Care navigation · Housing or social services case work · Peer support or recovery coaching · Medicaid or Medicare patient engagement · Bilingual community health advocacy · Home care or direct support work

Strengthening factors: CHW certification (WA DOH) · CPC certification · Bilingual/bicultural fluency · Lived experience with Medicaid populations · Strong performance record with documentation

How the Waiver Process Works

What Bridging Care does for you — specifically.

• Bridging Care prepares and submits the Health Home CC Exception application to the state on your behalf. You do not navigate this alone.
• We build your supervision plan — a formal document showing how you will be supervised and supported as a CC, which the state requires as part of the exception.
• We document your experience and strengths using the state's scoring rubric. Candidates need to reach a minimum score of 80 out of 100. We know how to build the strongest possible application.
• Your prior experience counts toward your score. CHW certification, bilingual skills, community health history, and direct Medicaid or Medicare experience all strengthen your application significantly.

This is not a vague promise. The Health Home CC Exception is a formal Washington State process with defined criteria and a clear approval pathway. Bridging Care has supported this process before. If you have the experience, we have the process.

Who We're Actively Recruiting

Backgrounds we specifically want to hear from.

• Community Health Workers (CHWs) — especially those with WA DOH Core Competency certification. You qualify directly. We just need to build the documentation.
• Certified Peer Support Specialists (CPSS) — lived experience with behavioral health and substance use is exactly what our member population needs. Your credibility in the community is a genuine asset.
• Housing navigators and case aide workers — if you have been doing home visits, case files, and resource navigation in any social services setting for 3+ years, your experience is directly relevant.
• Bilingual and bicultural community advocates — Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population. Bilingual CCs are exceptionally high-value and in short supply.
• Recovery coaches and substance use outreach workers — your lived experience and community trust are not entry-level. They are an asset we cannot train.
• Anyone with 2+ years of direct community health work who does not hold a qualifying degree and has been told a healthcare coordination career is not accessible to them. It may be — and we want to find out together.

Company DescriptionAbout Us
Bridging Care LLC was created as a joint venture between two 501(c)3 nonprofit organizations with a shared mission: advancing health equity through whole-person care. We are a highly structured, metrics-driven organization that believes excellence, accountability, and culture can and should coexist. We are a Care Coordination Organization (CCO) that works in partnership DSHS to support members in the Washington Health Home Program.

We track outcomes, set clear expectations, and invest deeply in our people. If you enjoy working hard, being measured on meaningful performance metrics, and being part of a team that truly supports one another, you will thrive here.

Company Description

About Us \r\nBridging Care LLC was created as a joint venture between two 501(c)3 nonprofit organizations with a shared mission: advancing health equity through whole-person care. We are a highly structured, metrics-driven organization that believes excellence, accountability, and culture can and should coexist. We are a Care Coordination Organization (CCO) that works in partnership DSHS to support members in the Washington Health Home Program. \r\n\r\nWe track outcomes, set clear expectations, and invest deeply in our people. If you enjoy working hard, being measured on meaningful performance metrics, and being part of a team that truly supports one another, you will thrive here.