AV Install Technician

Job Description

Position Overview

The Level 2 AV Install Technician is an intermediate-level role responsible for independently executing AV system installations, configuring and testing equipment, and troubleshooting system issues. This role requires a strong understanding of signal flow, construction documents, and system integration, with reduced supervision compared to entry-level technicians.

This individual will also begin mentoring junior technicians and taking ownership of job-site quality and task completion.

Key Responsibilities

Installation & Configuration

• Install and configure commercial AV systems (displays, projectors, DSPs, amplifiers, microphones, video distribution)
• Install and integrate control systems (Crestron, Extron, etc.)
• Commission conferencing systems (Teams Rooms, Zoom Rooms, Poly, Logitech)
• Install digital signage and media players
• Build, wire, and dress equipment racks to AVIXA standards
• Perform cable termination across multiple connection types (CAT, coax, punch-downs, etc.)

System Knowledge & Signal Flow

• Interpret AV drawings (floor plans, rack elevations, signal flow diagrams)
• Understand analog vs. digital signals, AV-over-IP, and system architecture
• Identify and resolve signal path issues (ground loops, impedance mismatches)

Troubleshooting

• Diagnose and resolve system-level issues independently
• Isolate faults across cabling, hardware, and configuration
• Utilize technical documentation and manuals effectively

Quality & Leadership

• Maintain high installation standards (cable management, labeling, finish)
• Complete punch-list items efficiently
• Mentor Level 1 Technicians on-site

Job Site Coordination

• Communicate with PMs, foremen, clients, and other trades
• Track time and maintain project awareness
• Maintain tools, materials, and company vehicle

Required Qualifications

• 1–3 years of commercial AV or low-voltage installation experience
• Ability to read AV drawings and understand signal flow
• Strong troubleshooting skills
• Valid driver’s license and clean record
• Ability to lift 80 lbs and work in active construction environments
• Must pass background check and drug screening

Preferred Qualifications

• AVIXA CTS or CTS-I (or willingness to obtain)
• OSHA 10/30 certification
• Manufacturer certifications (Crestron, Extron, QSC, Biamp, Shure)
• Experience with AV-over-IP (Dante, AES67, NDI, SDVoE)
• Basic networking knowledge (IP addressing, VLANs)
• Experience with cable testing tools (Fluke, Ideal)