Training Content Coordinator

Quest Financial

Dunwoody Chace, Sandy Springs, GA 30328, USA

Published: 6/14/2022

Full Time

Job Description

Our client, a growing and well-established organization in Dunwoody, is seeking a Training Content Administrator to join their Corporate Operations team. This is an excellent opportunity for someone with exceptional writing, editing, and organizational skills who enjoys creating training materials, business communications, and operational resources that help employees succeed.

This position is 100% on-site, five days per week, and offers the opportunity to grow into a leadership role within Training Content and Resources over time.

What You'll Do

As the Training Content Administrator, you'll play a key role in supporting onboarding, operational training, and company-wide communications by developing and maintaining clear, engaging, and accurate training content.

Responsibilities include:

Develop, update, and maintain training materials, manuals, job aids, presentations, newsletters, and operational resource documents.

Create and edit professional business communications, including emails, announcements, procedural updates, meeting materials, and field communications.

Support onboarding and ongoing employee training by creating practical, user-friendly learning resources.

Partner with corporate leadership and subject matter experts to identify training needs, communication opportunities, and process improvements.

Assist with developing both instructor-led and e-learning content (Rise 360 or similar platforms preferred).

Organize and maintain training documentation to ensure content remains accurate, current, and easily accessible.

Coordinate materials and communications for meetings, operational rollouts, and training initiatives.

Support onboarding and development of new Area Managers by preparing training materials, schedules, and follow-up communications.

Update state-specific manuals, operational guides, and department documentation as business needs evolve.

Review feedback and continuously improve training materials for clarity, consistency, and effectiveness.

Track training participation and completion metrics while preparing reports and summaries for leadership.

Provide general administrative and Corporate Operations support as needed.

What We're Looking For

Experience developing or coordinating training materials, instructional content, business communications, procedural documentation, or similar resources.

Outstanding written communication skills with exceptional grammar, proofreading, editing, and business writing abilities.

Experience creating training guides, manuals, presentations, newsletters, job aids, or operational documentation.

Strong organizational skills with the ability to manage multiple projects and deadlines.

Ability to translate operational processes and policies into clear, easy-to-understand training materials.

Comfortable collaborating with executives, field leadership, managers, and cross-functional teams.

High attention to detail and commitment to producing polished, professional work.

Willingness to support both training content development and general administrative responsibilities.

Preferred Qualifications

Experience with e-learning platforms such as Rise 360 or Articulate.

Experience analyzing training participation, completion data, and learner feedback.

Background in Learning & Development, Corporate Training, Operations, Communications, or Administrative Support.

Why You'll Love This Opportunity

Join a collaborative Corporate Operations team where your work directly impacts employee success across the organization.

Opportunity to own and improve company-wide training content and communications.

Exposure to leadership and cross-functional projects.

Clear opportunity for long-term growth into a Training Content & Resources leadership position.

If you're a strong writer with exceptional attention to detail who enjoys creating polished, professional content while supporting a fast-paced operations team, we'd love to hear from you!