Job Description
Job Description
About ProTakeOut:
ProTakeOut is a mission-driven company specializing in high-quality eco-friendly restaurant takeout packaging solutions. We are committed to providing exceptional service to our clients and fostering a collaborative work environment.
Position Overview:
We are seeking a dedicated and personable Customer Service Representative to join our team.
The ideal candidate will be responsible for managing customer inquiries, processing orders, and ensuring client satisfaction.
Key Responsibilities:
● Respond promptly to customer inquiries via phone, email, and in-person interactions
● Process orders accurately and efficiently using our CRM system
● Coordinate with the warehouse team to ensure timely deliveries
● Maintain detailed records of customer interactions and transactions
● Assist in resolving customer complaints and issues with professionalism
Qualifications:
● High school diploma or equivalent; associate or bachelor's degree preferred
● Previous experience in customer service or a related field
● Excellent communication and interpersonal skills
● Proficiency in Microsoft Office Suite and CRM software
● Ability to multitask and manage time effectively
Compensation and Benefits:
● Competitive salary of $50,000 per year plus bonuses
● Opportunities for advancement within the company
● Comprehensive training and support
● Positive and inclusive work environment
How to Apply:
Interested candidates are encouraged to submit their resume and a brief cover letter detailing their relevant experience to careers@protakeout.com.