Job Description
Job Description
Now Hiring: Office Manager | Raleigh
At Lane & Associates Family Dentistry, we pride ourselves on providing an exceptional patient experience , and that begins with strong leadership. We’re seeking a dedicated Office Manager to oversee the day-to-day operations of our dental office, ensuring excellence in both patient care and team performance.
Key Responsibilities:
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Oversee daily office operations, including staff ,scheduling, productivity, collections, receivables, and expense management.
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Foster new patient growth through community engagement and marketing collaboration.
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Manage the office’s online reputation, encouraging and supporting the team in obtaining 5-star patient reviews.
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Provide leadership, coaching, and guidance to team members to ensure alignment with company policies and goals.
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Supervise closing procedures, deposits, and end-of-month reporting in partnership with the Regional Director.
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Address and resolve patient and team concerns promptly and professionally.
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Provide ongoing training and development beyond initial onboarding to strengthen team performance.
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Maintain an appropriate doctor-to-patient ratio for efficient and effective operations.
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Lead monthly staff meetings and daily morning huddles to promote communication and alignment.
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Manage quarterly inventory of office and clinical supplies.
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Participate in corporate initiatives and communications to ensure consistency and collaboration across the organization.
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Perform other duties as assigned.
What Makes You a Great Fit:
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Minimum 2 years of dental office experience required with 1-2 years in a management role within a dental setting
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Proficiency in Computers (Denticon experience a plus).
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Proven leadership and team development abilities.
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Excellent communication and organizational skills with strong attention to detail
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Strong conflict resolution and problem-solving capabilities.
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Professional, service-oriented mindset with a focus on patient care and team success.
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Highly adaptable and effective in a dynamic environment.
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Highschool Diploma or GED is required
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Ability to lift 15 to 20lbs
Why You Will Love Working With Us:
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Competitive Pay!
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Comprehensive Insurance Coverage (after 90 days) - Health, Vision, Dental, Life, Disability, FSA, and more!
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401(k) with Employer Contribution (after 90 days)
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Quarterly Performance Bonus Potential!
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Paid Holidays & Paid Time Off!
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Fridays Off at 2PM
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Uniform Allowance!
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Fun Company Events & Social Media Campaigns throughout the year!
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Volunteer Opportunities with Smile Squad to earn points for rewards!
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Birthday & Work Anniversary Gifts sent directly from the owners
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...and so much more!