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Provider Services Representative - Healthcare Provider Support

w3r Consulting
locationTulsa, OK 74145, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Title: Provider Service Representative

Location: Tulsa, OK

Contract Duration: 10–11 months

Schedule: Monday–Friday, 8:00 AM – 5:00 PM


Job Description

The Provider Service Representative verifies provider data accuracy, submits update requests, and reviews audit reports. The role includes remediation outreach and frequent communication with providers via phone and email to resolve data discrepancies.


Requirements

  • High School Diploma or GED
  • Strong verbal and written communication skills
  • Comfortable with outbound calls and email communication
  • 1+ year of computer experience; proficiency in Microsoft 365 (Excel, Word, Outlook)
  • Ability to learn new systems, follow detailed instructions, and maintain confidentiality
  • Strong attention to detail and organizational skills


Preferred

  • 2+ years of customer service experience
  • Knowledge of healthcare policies and procedures
  • Experience with Salesforce or similar systems

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