Job Description
Job DescriptionPosition: Customer Service Manager
Location: Winston Salem, NC
Company: Distribution Services Company
Description: This is an exciting direct hire opportunity to work with an established company!
This person will lead a team of customer service representatives. You will collaborate closely with the Sales team to manage and enter orders, ensuring they are processed accurately and completed on time. You will monitor order fulfillment, identify and approve product substitutions when needed, and ensure all customers meet minimum order requirements.
--Requirements:
--Minimum 5 years experience in Customer Service and 1 year in Managerial role.
--Must be organized, detail oriented and have strong communication skills.
--Familiar with Microsoft office, word, and excel.
--Experience with ERP systems is a plus.
#ZRGB