Job Description
Job Description
Job Description
Department: Marketing
Division: LLC, Wholly owned by The Shawnee Tribe
Job Title: Promotions Associate
General Definition: Responsible for executing any/all on-site and of-site Marketing functions related to Promotions, to include but not limited to; rule creation, cash and prize giveaways.
Supervision Received: Player Services Supervisor
Supervision Exercised: N/A
Essential Job Functions:
- Advertise promotions to facility patrons ensuring an aura of excitement in the facility utilizing handouts, microphone, and sound and light systems as needed.
- Promote the Players Club card by informing patrons of card benefits to increase play and satisfaction with facility offerings.
- Create promotional rules for submission using previous rules for similar promotions as a guide; to be created and make suggestions for new and exciting promotions.
- Utilize casino management system to determine promotional targets based on previous effective promotions.
- Determine patron eligibility by entering patron information in the casino management system.
- Update standard contract to include promotion specific information for submission to Marketing Manager for final approval process for prizes.
- Contact vendors to guarantee products and prizes are ordered and delivered to any/all requested departments, as necessary, but also ensuring that all gaming vendor promotions are within the company’s guidelines.
- Update facility management with current & accurate information in regards to the status of all promotions.
- Clean promotions area as needed to ensure positive guest experience.
- Perform all other duties as assigned.
Minimum Qualifications
Education:
- High School Diploma or GED equivalent
- Bachelor’s degree in Marketing or related field preferred
Knowledge, Skills and Abilities:
- Skilled at using company equipment (i.e., microphone, sound and light systems, laptops,
etc.) - Must be able to work varied schedules, holidays and weekends
- Must be able to work in a fast paced
- Must possess above average analytical skills along with a strong attention to detail
- Must possess above average oral and written skills
- Must be articulate, outgoing, optimistic and team oriented
- Must be able to stand and sit for long periods of time
- Ability to work under immense pressure
- Ability to think critically and possess creative skills
- Must be able to lift up to fifty (50) pounds
- Proficiency in basic mathematical skills
- Must have general knowledge of Microsoft Office Suite with an intermediate level of skill in Microsoft Word and Excel
- Must possess above average technical aptitude to facilitate learning of computer systems including casino management systems and other industry specific software/programs
- Ability to respond effectively to sensitive inquiries and complaints
- Must be able to work in a smoke filled casino environment
Training and Experience:
- One (1) year of promotional gaming experience required
- Customer service experience with a marketing background preferred
Licenses/Certifications/Other:
- Must be able to pass a background check and receive a license or permit from all required Regulatory Agencies, if applicable to perform the essential job functions
- Must be able to complete pre-employment drug test with a negative result