Job Description
Job Description
This position will close end of day August 22, 2025.
Join Lunds & Byerlys as the Full Time Director of Retail Operations and take your career to the next level in a dynamic environment focused on innovation and excellence. This position offers the perfect opportunity to lead a dedicated team, enhancing customer experiences while cultivating a culture rooted in teamwork and integrity. As an onsite role, you will work directly within our vibrant Edina headquarters, allowing for close collaboration with colleagues and stakeholders. With a competitive salary range of $137,000 to $178,000, an at-target bonus of 20%, and a weekly auto allowance of 173.08, this position rewards your expertise and strategic leadership. Seize this chance to make a tangible impact in the grocery industry and contribute to a brand known for its commitment to quality and customer-centricity.
Our Commitment to You
Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates. Our culture is based in teamwork, innovation, and respect. These words are not just tossed around. They are at the core of who we are as a Star Tribune Top Workplace 2019-2025.
This position is eligible for a comprehensive benefits package designed to support the physical, mental, and financial well-being of our team members. Our benefits include competitive medical, dental, and vision coverage, along with various health spending and savings accounts. We provide supplemental free on-demand healthcare and generous paid time off. Additionally, team members can take advantage of 401(k) matching and other value-added benefits focused on overall health and wellness.
What does a Director of Retail Operations do?
As the Full Time Director of Retail Operations at Lunds & Byerlys, you will play a pivotal role in driving the success of our retail locations. Your primary responsibility will be to coach, mentor, and support retail management personnel, ensuring they meet sales, profit, and service objectives. You will monitor performance metrics and provide strategic counsel on various operational opportunities, including new initiatives, policies and procedures to merchandising strategies, promotions, pricing, gross margin performance, staffing, employee relations and other related areas, all to enhance operational performance and effectiveness.. By leading the establishment of a strategic vision, you will ensure alignment with consumer trends and competitive landscapes.
Effective communication with all levels of staff will foster a positive work environment, enhancing overall customer relations. In collaboration with store leadership, you'll ensure compliance with company policies, execute marketing plans, and manage capital projects to maintain competitive store conditions. This position offers the opportunity to tangibly enhance operational performance and effectiveness across our organization.
Would you be a great Director of Retail Operations?
To excel as the Full Time Director of Retail Operations at Lunds & Byerlys, candidates must possess a robust skill set aligned with our company values. Successful applicants will demonstrate customer focus, effective communication, and the ability to inspire trust within their teams. Strong interpersonal skills paired with a service-oriented attitude are crucial for fostering positive customer relations. Mastery in managing operating budgets will help achieve financial targets, while adept project management skills will enable the handling of changing priorities efficiently. Candidates should have strong computer proficiency in tools such as Outlook, Excel, Word, and PowerPoint.
Additionally, the ability to lead diverse teams and possess exceptional merchant skills will be vital for success in a dynamic retail environment, supported by knowledge of food safety codes and retail grocery operations.
Minimum Qualifications
- Education
- Bachelor's degree in management, general business, retail or equivalent experience
- Experience
- Five or more years of industry experience in a small to mid-size company managing stores
- Seven to ten years of related retail management experience including responsibility for sales and profitability in multiple locations
- LFHI Competencies expected of all employees include: action oriented, communicates effectively, customer focus and instills trust.
Ready to Join our Team?
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
Compensation Disclaimer
The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.
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