Job Description
Job Description
The Quality Specialist will investigate, analyze, and resolve quality issues by conducting audits, analyzing defect trends and leading continuous improvement projects regarding quality/process control. Maintain and monitor internal/external’ performance and report information to management and related departments. Responsible for monthly debit claims to suppliers. Oversee incoming inspection and testing of incoming/Internal products in accordance with Customer/supplier PPAP and ISIR agreements.
Essential Functions:
- Perform and maintain monthly DMR and supplier chargebacks of non-conforming product.
- Coordinate and establish incoming inspection activities.
- Maintain and update incoming inspection logs to conform to TS16949 and customer requirements.
- Facilitate the testing of incoming supplier material as required in ISIR, PPAP, and customer agreements.
- Maintain Customer/ supplier PPAPs and ISIRs documents.
- Maintain and store supplier COAs and inspection reports.
- Create and maintain supplier PPM and score card to provide to supplier and management.
- Maintain KPIs such as Customer PPM and chargeback amounts to be reported on a weekly and monthly basis for management and suppliers.
- Create and maintain supplier audit schedule in accordance to TS16949 requirements.
- Conduct supplier audits in accordance to audit schedule to drive process standardization, waste elimination and continuous improvements.
- Evaluate new suppliers and existing suppliers for risk assessment to establish necessary incoming requirements. Aide development and manufacturing in the evaluation and of new suppliers.
- Control of supplier non-conforming product in ISOX system.
- Assist in achieving quality goals.
- Resolve Customer/supplier related issues.
- Champion problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformance.
- Responsible for maintaining and acquiring countermeasures from suppliers, along with follow up verification of such activities.
- Serve as a resource to production, logistics and maintenance team members and answer questions and research answers for them.
- Maintain quality files and documentation (hard copies and files in computer system)
- Responsible for controlling and disposition of nonconforming product.
- Conduct internal Quality Management System, manufacturing process, product, and layered process audits. Create audit reports and load them to the computer system.
- Email daily reports to quality management staff.
- Assist and perform product sorts and investigation for defective material in house as well as at customer facility.
- Initiate 3rd party sorts and facilitate with suppliers regarding rejected material.
- Comply with all Environmental, Health and Safety policies and procedures.
- Assist in maintaining measuring equipment inventory/calibration.
- Perform Measurement Systems Analysis to ensure quality of measurement systems.
- Work overtime as assigned by management including movement of shift and/or locations. Must be flexible.
- All other duties as assigned by management
Additional duties:
- Conduct training on inspection and measurement techniques.
- Conduct investigations per the Quality Engineer/Manager.
- Interact with customer during investigations/containment activities.
- Travel to supplier’s location (domestic and overseas) to resolve quality issues.
Education/ Background/Experience:
- A Bachelor’s degree in engineering is required for this position.
- Good knowledge about measuring instruments, gages and measuring methods.
- Preference given for ability to read blue prints, knowledge about Geometrical Dimensioning and Tolerancing
- Automotive experience with knowledge about Quality Systems is preferred.
- Advanced computer skills using Microsoft office applications.
- Able to read schematics and follow work instructions as well as make independent judgments based on data collected.
- Good math, written and oral skills, and work well with diverse groups of people.
- Must have valid driver license in good standing and the ability to travel abroad.
- Knowledge of various quality system methodologies 8D, Lean, 5 Why, Pareto analysis, Six Sigma, DFMEA, PFMEA, PPAP, etc, preferred.