International Sales Support Specialist - HUXWRX Safety Co.

Job Description

Job Description

HUXWRX Safety Company focuses on mitigating human exposure to high-velocity events. We do this by building systems that ensure an optimal balance of safety and performance. Our highly committed team is passionate about delivering the best possible products to our end users while providing top-tier customer support.

Our patented Flow-Through® technology eliminates the need for weapon modifications and was engineered to deliver superior sound suppression without adversely affecting the weapon system. Adopted by military units, law enforcement agencies, and tactical professionals worldwide, HUXWRX technology has disrupted the suppressor industry and established itself as the gold standard in suppression systems.

Position Overview

HUXWRX Safety Co. is seeking a highly organized and detail-oriented International Sales Support Specialist to support global sales operations, order management, and compliance-related workflows. This role plays a critical support function for international sales activities, ensuring accurate order processing, documentation, and coordination across internal teams while supporting international distributors, military, law enforcement, and government customers.

This position reports directly to the Director of International Sales and works closely with international sales, compliance, operations, logistics, and manufacturing teams. The role is in-office at HUXWRX’s Salt Lake City facility and is critical to supporting the company’s international growth and customer commitments.

Key Responsibilities

• Serve as a liaison between internal departments (sales, operations, manufacturing, compliance, logistics) to support the timely production and delivery of international sales orders, including quote-to-order workflows, order entry, order tracking, documentation, ERP-based order management, reporting, and general sales operations support
• Assist foreign consignees and end users with the preparation of required export documentation, including the preparation and support of DDTC export license applications, ATF export permit applications, and CBP declarations
• Coordinate and track international shipments in collaboration with customs brokers, freight forwarders, and shipping partners, including compiling, reviewing, and verifying final shipping documentation prior to release and ensuring the timely return of temporary exports such as demonstration and evaluation items
• Maintain accurate acquisition and disposition (A&D) records for all imports and exports
• Serve as an internal point of contact for international sales support inquiries
• Support scheduling and preparation for training events, live-fire demonstrations, trade shows, and customer visits
• Perform additional sales operations and administrative support tasks as required to support departmental and company objectives

Required Skills & Experience

• Demonstrated experience in inside sales support, international sales support, order management, sales operations, or related roles
• Strong understanding of order flow, including quote-to-order processes, order entry, documentation, and cross-department coordination
• High attention to detail with the ability to manage documentation-heavy workflows accurately
• Strong written and verbal communication skills, including interaction with international customers and internal stakeholders
• Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Proficiency with Microsoft Teams for internal communication and collaboration
• Familiarity with export documentation, compliance workflows, or regulated industries

Desired Skills & Experience

• Prior experience supporting international sales activities, distributors, or global customers
• Experience with SAP strongly preferred
• Experience working within manufacturing, defense, firearms, or other highly regulated industries
• Experience coordinating with logistics, shipping, or customer service teams
• Ability to safely, professionally, and competently operate firearms in indoor and outdoor range environments, including during demonstrations conducted in front of international military, law enforcement, or government agencies

Travel & Availability

• Travel is not a primary duty of this role; however, domestic, and international travel may be required on an as-needed basis
• Travel may be conducted independently or alongside other HUXWRX staff
• Travel may include training events, live-fire demonstrations, trade shows, customer or distributor visits, and support of contractual or program-related obligations
• Applicants must possess a valid passport or be willing and able to obtain one

Work Location & Schedule

• This position is in-office at HUXWRX Safety Co.’s Salt Lake City location
• Remote or hybrid work arrangements will not be considered
• Standard operating hours are 8:00 AM – 5:00 PM, Monday through Friday, with a one-hour lunch
• Occasional schedule flexibility may be required to support international customers or business needs

Compensation & Benefits

• Salaried position, compensation based on experience and capabilities
• Eligible for a revenue-targeted bonus, tied to team and organizational sales performance
• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• 8 paid company holidays
• Up to 4 weeks of accrued Paid Time Off (PTO)

The Company may, at any time, with or without notice, alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities. From time to time, employees may be asked to assist with special projects or other work necessary to support departmental or company operations.

HUXWRX Safety Co. is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*The Company reserves the right to modify or eliminate benefits at any time, with or without notice, at its sole discretion.