Job Description
Job DescriptionSalary: Based On Experience
About Us
The Chicago Center for Sports Medicine & Orthopedic Surgery (doing business as Primus Orthopedics) is a comprehensive orthopedic and physical therapy practice-serving patients across two locations. We pride ourselves on delivering exceptional care through a team-based approach.
We are seeking a highly organized, energetic, and compassionate Physical Therapy Coordinator to provide administrative and clinical support to our Physical Therapy Department. This position is essential for ensuring smooth operations, providing excellent customer service, and supporting our clinical team in delivering high-quality patient care.
Key Responsibilities
This role is split between front office administration and clinical support.
I. Administrative / Reception Duties (Front Office)
- Serve as thefirst point of contact for the clinic, warmly greeting and checking patients and visitors in and out.
- Manage a multi-line phone system, directing calls and taking accurate messages.
- Efficiently manage and maintain the therapist'sscheduling calendar, booking, canceling, and rescheduling appointments.
- Performinsurance verification and obtain pre-authorizations for treatment.
- Collect and processco-pays, deductibles, and outstanding patient balances.
- Maintain and organize patient files, ensuring all records are accurate, up-to-date, and compliant withHIPAA regulations.
- Process new patient intake forms and assist with any necessary paperwork.
II. Clinical Support / Tech Duties
- Assist the licensed Physical Therapist withpatient care tasks under direct supervision.
- Set up and preparetreatment areas and equipment before and after each session.
- Apply basic therapeuticmodalities(e.g., heat/cold packs, electrical stimulation) as directed by the therapist.
- Monitor patients during prescribedtherapeutic exercises, noting and reporting any changes or concerns to the therapist.
- Assist patients with safetransfers and mobility around the clinic.
- Maintain the overall cleanliness, organization, and sanitation of the clinic, including treatment rooms and gym equipment.
- Manage, clean, organize the clinics linen, equipment, and supply inventory.
Required Skills & Qualifications
- High School Diploma or GED required.
- Exceptionalcustomer service and communication skills (written and verbal).
- Strong organizational skills with the proven ability tomultitask and manage time effectively in a fast-paced environment.
- Proficiency with computer systems, including EMR/EHR software and standard office programs (Microsoft Office).
- Ability to stand for extended periods and the physical capability to assist in lifting or moving patients and equipment (up to[Specify Weight, e.g., 50 pounds]).
- A compassionate, energetic, and professional demeanor.
Preferred Qualifications
- Previous experience as a Physical Therapy Aide, Tech, or Medical Receptionist is a plus.
- Familiarity with medical terminology and standard billing practices.
Schedule & Benefits
- Full-time position, MondayFriday
- Competitive compensation based on experience
- Health, dental, and vision insurance options
- Paid time off and holidays
- Supportive team environment with opportunities for growth
How to Apply
Interested candidates should submit their resume and a brief cover letter tomanagercso@gmail.com with the subject line: Physical Therapy Coordinator Application [Your Name].