Job Description
Job DescriptionDescription:
WHO WE ARE -
Johnstone Supply is the top cooperative wholesale distributor in the country and a recognized national leader in the HVACR industry. With regional distribution centers based in Portland, Oregon, Joliet, Illinois, Memphis, Tennessee, Allentown, Pennsylvania, Jacksonville, Florida, and Las Vegas, Nevada, the company boasts over 425 independently-owned stores throughout the United States and beyond, totaling over 3 billion dollars in annual sales.
Unbeatable service, support, product knowledge and competitive pricing remain Johnstone’s core values. The regional distribution network means even better product availability and delivery times for local contractors, and ongoing improvements to our distribution and operations systems means Johnstone is poised to remain a true “one-stop-shop” for contractors nationwide. We offer superior customer service, technical advice and training seminars and feature the industry’s most respected catalog (available both in digital and online) featuring more than 80,000 quality parts, supplies and equipment.
PRIMARY PURPOSE -
To provide assistance and support to both internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES -
- Deliver orders to customers in a professional and timely manner.
- Receive in daily rush orders and weekly Corp and Tigard orders.
- Check stage on orders.
- Put away stock in warehouse and pull will-call orders for customer pick up.
- Maintain bin locations.
- Process ship-outs that need to go from Bend branch.
- Process all Bend warranty and returns and verify that paperwork has been neatly and properly filled out.
- Prepare warranty and returns for ship out to Tigard branch and/or vendor direct.
- Order and return compressed gas tanks as needed.
- Clean and straighten the warehouse daily.
- Works well as a team player.
- Follows all Company Policies/Store Standards.
OTHER DUTIES AND RESPONSIBILITIES –
- Assist with counter/phone sales and calling customers to inform them of any backorders that are ready for pick up on an as-needed basis.
- Recycle cardboard and empty branch garbage twice a week.
- Fill freight claims when necessary. Assist with stocking showroom. Attend ongoing training classes.
- Work on special projects as assigned.
QUALIFICATIONS –
- Must possess and maintain a current valid driver’s license.
- Delivery driving experience preferred
- High school diploma or general education degree (GED); and two to three years of related experience and/or training; or an equivalent combination of education and experience.
- Past experience would include shipping/receiving, and material handling.
- HVAC/R experience along with customer service and/or sales preferred.
- Forklift experience preferred
SCHEDULE -
Monday - Friday between 7:00am - 4:00pm
BENEFITS -
- Medical
- Dental
- Vision
- Life insurance
- HSA & PPO
- 401k
- PTO
Requirements:
PHYSICAL DEMAND –
A. The physical effort typically applied in this job includes:
- Lifting
- Pulling
- Reaching
- Carrying
- Loading
- Key/typing
- driving/travel
B. Percent of the effort typically applied in this job:
- 40% - 70%
- Between 1 - 60+ lbs.
C. The effort reflected in the above is typically applied in the following work positions:
- Sitting
- Stooping
- Driving
- Standing
- Bending
- Walking
MENTAL OR VISUAL DEMAND –
Concentrated mental and/or visual attention; the work involves performing complex tasks to very close accuracy and quality specifications; or a high degree of hand and eye coordination for sustained periods.
WORKING CONDITIONS –
A. The kinds of disagreeable elements incumbent would typically be exposed to in the work area:
- Dust
- Dirt
- Heat
- Cold
- Dirty Parts, etc.
B. Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.
ATTENDANCE –
While all employees are expected to comply with company attendance standards, the nature of some positions may require different attendance standards to fulfill the essential functions of the job. Indicate below if compliance with the general company attendance standards is acceptable, or if different standards apply (please be specific):
Compliance with the general company attendance standard. May be required to work overtime periodically.