Housing Administrator - BRIDGE-TO-HOME Program

Job Description

Job Description

Working at TASC: At TASC (Treatment Alternatives for Safe Communities) our mission is to build a healthier, safer, more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through the use of SPECIALIZED CASE MANAGEMENT™, we create a world where recovery, justice and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

DIVISION OVERVIEW: The Corrections Transition Programs (CTP) is a statewide network of clinical reentry management services aimed at increasing opportunities for successful reentry outcomes. CTP offers specialized case management services to help individuals prepare to return to their families and communities after incarceration. CTP operates both inside prisons and in communities to provide reentry support, including, but not limited to, behavioral health referrals, public benefits enrollment, assistance with finding employment and housing resources, and obtaining state IDs and vital records.

We are currently looking for full-time – Administrator
Starting at $60,000 –$70,000 contingent upon experience, education, etc.

POSITION SUMMARY: The Returning Home Illinois (RHI) Program assists individuals returning from prison to Central and Southern Illinois who face significant and often compounded barriers to successful reentry. These barriers include severe mental illness, sex offense registry requirements, and arson-related convictions. Often excluded from traditional housing and support systems, these individuals are at higher risk of homelessness and recidivism. The program’s main goal is to provide Permanent Supportive Housing (PSH) for those who are typically difficult to place, laying a foundation for long-term stability and successful reintegration into the community. Following low-barrier housing placement principles, the RHI Program removes preconditions such as abstinence or mandatory treatment, enabling immediate access to housing.

The Administrator for RHI will take primary responsibility for the daily oversight and management of the housing program functions, including administration, personnel supervision, information systems, and office operations and reporting. This role oversees five or more PSH staff and manages the coordination of services across a large geographic area. In collaboration with the Director of Operations, the Administrator will support the development and implementation of agency policies and strategic goals, ensuring that client needs are met both comprehensively and individually. The Administrator is essential in maintaining the integrity of service delivery and aligning program practices with the agency’s strategic and clinical objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the daily oversight and management of housing program operations to ensure compliance, efficiency, and quality service delivery, including administration, personnel supervision, information systems, office operations, and reporting.
• Monitor and evaluate program performance against key standards and contractual obligations, addressing deficiencies and ensuring timely achievement of objectives.
• Assists with the development and monitoring of program budget and contract deliverables
• Maintain program information and technology related to the functional area(s) to enhance program effectiveness and ensure compliance.
• ? Develop and oversee a communication process with clients to ensure the delivery of high-quality service, quickly resolve issues, and enhance client satisfaction.
• Assist in revenue generation by helping with the planning, development, and execution of new pilot or grant programs.
• Lead and develop a high-performing team through supervision, coaching, training, and performance management.

Our Ideal candidate:

• Master’s degree from an accredited college or university in social work, psychology, criminal justice or related human service field required, an active Illinois licensure (LSW/LCSW or LPC/LCPC) highly preferred.
• At least 3 years of management and supervisory experience in the human services field and/or corrections reentry.
• Monitor and uphold program compliance to ensure high-quality client care, meet program benchmarks, and fulfill all necessary reporting obligations.
• Ability to set goals, develop workflows, procedures, and policies for operating manuals and training.
• Align staff performance with contract standards, coach and mentor supervisors, implement corrective actions, and promote ongoing program improvements.
• Monitor and manage data, complete monthly reports to ensure the goals and objectives are being met.
• Develop and sustain working relationships with partner agencies, funders, external stakeholders, and government officials at the state, local, and municipal levels; serve as the agency’s representative on relevant task forces and initiatives supporting division programs
• Familiarity with Illinois housing policies, HUD guidelines, and tenant rights, particularly as they relate to justice-impacted populations, is a plus.
• Skilled in navigating challenging situations involving mental health, housing instability, safety concerns, and conflict resolution with landlords and clients.
• Available to respond to client or landlord concerns through a 24/7 on-call emergency line, demonstrating prompt decision-making and effective problem-solving.
• Willing and able to enter and exit IDOC facilities as required.
• Excellent interpersonal skills, able to work appropriately with staff, peers, management, and clients. Proficient in Microsoft Office Suite and other software applications
• Effective oral and written communication skills
• Ability to effectively work as part of a professional team
• Individuals with justice-involved backgrounds or other lived experiences are welcomed and encouraged to apply.

Our benefits package includes:

• Medical/Dental/Vision/Life Insurance and Flexible Spending
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at www.tasc.org and submit your application online.

TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected status in accordance with federal and state law.

Area 7-027 422 - Returning Home Illinois (B2H)