Job Description
Job DescriptionJob Title: Certified Medical AssistantReports to: Nurse ManagerFLSA Status: Non-exemptPrepared By: HRRevision Date: January 10, 2025Mission Statement: To serve God according to His will and purpose by serving our community to the best of our ability with a passion for healthcare and compassion for people. General Description: Assists with direct patient services in assigned department. Qualifications: Education: High school diploma or GED with formal medical assistant education or on the job training with certification Experience: One year of work experience in a medical office setting.Certification: Certification as medical assistant Essential Functions & Responsibilities· Obtains patient’s weight, height, BMI, and vital signs.· Records the chief complaint as stated by the patient and preps accordingly.· Prepare exam rooms or procedure rooms for the provider.· Assists provider as needed during the patient exam or procedure.· Administers medications per NGHCC policy and procedure for medical assistants.· At the direction of the provider or following a written provider order, obtains educational materials for the patient.· Calls in/escribes prescriptions, following written provider orders according to applicable state and federal law.· Fill out laboratory and diagnostic testing requests and make patient appointments following provider orders. Referrals· Documents/maintain accurate data in the medical record according to NGHCC policy and procedure.· Administrative grant requirements.· Retrieves Messages from voicemail and addresses accordingly.· Run monthly and daily lab controls.· Clean and sterilize equipment in the lab weekly.· Daily lab temperature log (lab and closet)· Maintain sharps containers at a comfortable level.· Swabs-According to purpose.· EKG and other Ancillary Testing as needed.· Proper lab specimen preparation and documentation· Injections· Perform CLIA waived tests.· retrieve paperwork from front bin-Completes or distributes to appropriate provider.· Prior Authorizations· Drug Screens· Lab Draws· Inventory control for exam rooms.· Order Supplies (Put on PO as needed for weekly purchase)· Urinalysis· Airway Treatment· Return lab/radiology result calls after review by prescribing provider. Reports all critical lab values immediately.· QI/QA policy compliance· Assists with pricing for clinical services for SFS patients prior to performing.· Check out modules and PQH.· Telemedicine· Family Planning requirements completed.· PCMH requirements· Chronic Care Management requirements Knowledge, Skills, and Abilities:· Knowledge of examination, diagnostic, and treatment room procedures. · Knowledge of common safety hazards and precautions to maintain a safe work environment.· Skill in assisting in a variety of treatments and medications as directed. · Skill in taking vital signs. · Skill in maintaining records. · Skill in establishing/maintaining working relationships with patients and medical team. · Ability to maintain quality control standards. · Ability to react calmly, effectively, and professionally in emergency situations. · Ability to read, understand and respond to detailed oral and written instructions. · Ability to communicate clearly and effectively.· Ability to organize and is very detail oriented.· Ability to consistently perform duties as outlined in the job description.· Ability to consistently comply with patient confidentiality 100% of the time.
TEAM DUTIES · Assists other members of the team as needed.· Acts in a professional manner reflecting the mission of North Georgia HealthCare Center and demonstrates an ability to remain calm during peak periods of activity.· Participates in training and orientation of new employees and on-going.· Communicates clearly, concisely, and accurately, creating a working climate that provides growth and job satisfaction for all personnel.· Works their regular assigned daily schedule and comes to work consistently so as not to put their co-workers in stressful situations by having to cover more than one job on a regular basis. BEHAVIOR EXPECTATIONS· Compassion - Demonstrates sensitivity for the needs of others by showing appreciation and respect for the dignity of all people. Shows concern for the appreciation and respect for the dignity of all people. Shows concern for the feelings of others through actions that express thoughtfulness, attentiveness, and confidentiality.· Service - Anticipates and responds to the needs of patients, visitors, physicians, employees, volunteers, and the community. Recognizes the needs of others and takes appropriate steps.· Communication - Expresses and receives, through word, body language and listening skills, all information needed for job performance. Presents information (verbal and/or written) in a clear and concise manner that is easy to hear or read and understand.· Fairness - Displays open-mindedness and objectivity in relations with patients, visitors, physicians, employees, volunteers, and the community. Treats all people justly acting without self-centeredness, prejudice, and favoritism.· Courtesy - Demonstrates the hospitality of Tri-Med Family Care through words and behavior.· Cordial - Displays friendliness, kindness, and appropriate manners in interactions with patients, visitors, physicians, employees, volunteers, and the community.· Teamwork - Promotes a spirit of unity which enables the group to work together to achieve a common goal. Takes initiative to perform job and/or assist co-workers, supporting the work of others in accomplishing the mission of TMFC.· Stewardship - Demonstrates efficient and careful use of materials and human resources to conduct the mission of the department and Tri-Med Family Care, in a resourceful and creative manner. Effectively utilizes and is not wasteful of time or resources.
TYPICAL PHYSICAL DEMANDS: Requires a full range of body motion including manual and finger dexterity and hand-eye coordination. It requires standing and walking for extensive periods of time. Occasionally lift and carry items weighing up to 50 pounds. Requires corrected vision and hearing to normal range. Requires working under occasional stressful conditions. Requires some exposure to communicable diseases or body fluids. TYPICAL WORKING CONDITIONS: Frequent exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environmentACCOMMODATION: North Georgia HealthCare Center has the right to modify the duties and functions of the job description based on the needs of the organization. DISCLAIMER: The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.