Job Description
Job Description
Organizational Overview
Turbeville Insurance Agency was founded in 1991 by William (Bill) Turbeville, Jr. as a full-service Independent Agency and includes four office locations (Beaufort, Charleston, Columbia and Lexington) with over 70 dedicated and experienced staff members available to meet all clients’ insurance needs. The agency works with over 70 carriers allowing them to write coverage for personal lines, commercial lines as well as life and health policies. The company was recognized as one of the “Top 100 Privately Owned Businesses in South Carolina” by The Grant Thornton South Carolina 100™ for three consecutive years.
Position Overview
TIA is seeking a Receptionist in the Beaufort office. This is a full-time, in office position with benefits. The Receptionist will create a positive first impression for guests, clients, and those who call the office on behalf of the agency. This position is also integral to company operations as an in-house processor. In addition to a welcoming voice and friendly disposition, the front desk employee must be detail oriented and able to multi-task in support of the staff.
The following is a list of the essential functions of this position. This list is intended to be representative of the tasks preformed within the position description but is not limited to:
-
Answer and direct incoming calls in a friendly and cheerful manner. Make every effort to determine the callers’ needs in order to get to the appropriate producer or account manager.
-
Welcome all visitors in a cheerful manner. If the visitor must wait for producer/account manager, offer an estimate for the expected wait time.
-
Sort and scan mail
-
Prepare outgoing mail for post.
-
Keep tabs on who is in/out of office
-
Open, stamp, sort and distribute incoming mail neatly and accurately for associates.
-
Mail out renewal questionnaire letters when prompted by activity list.
-
Inventory office supplies and request needed supplies.
-
Scan, attach and update Claim Activity reports.
-
Perform additional duties or tasks at the direction of Agency Management.
-
Other duties as assigned
Required Experience:
-
Two years administrative experience preferred, but not required
-
Knowledge of MS Office Products, including Outlook, Excel, and Word
-
Excellent Organizational Skills
Required Education:
-
High School Diploma Required
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is required to: walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs, step stools, balance; stoop, kneel, crouch; talk and hear; able to push and pull doors. The employee may occasionally lift and/or move up to 20 pounds and team lift in excess of 20 lbs. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
Benefits
The position offers paid time off, as well as paid dental, life insurance, health insurance, and long-term disability for the employee. Employees are also eligible for a bonus program. After one year, the employee is eligible for a 401(k) with match.
TIA is an Equal Employment Opportunity Employer (EEOE). TIA promotes equal opportunity in the areas of recruitment, employment, training, development, and promotion. TIA’s employment practices are without regard to race, color, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, disability, age, pregnancy, childbirth or other related medical condition, marital status, veteran or military status or any other class protected by law in all personnel and employment actions and in all terms and conditions of employment.