Job Description
Job DescriptionEquipment company looking for Account Manager/Client Success in Irvine, CA
This Jobot Job is hosted by: John Erwin
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Salary: $70,000 - $120,000 per year
A bit about us:
We provide industry-leading service and offer proactive maintenance, repairs, and installation for commercial industrial equipment
Why join us?
- Generous Base (50-85k) + Commission
- Full-Time and stable opportunity
- Medical, Dental, Vision (50% employee contribution)
- 2 weeks PTO
- 3 sick Sick Pay
- 1 floating holiday
- 7 Holidays Paid
- Leadership and room for growth
- Training
Job Details
We are seeking a full-time Account Manager to join our team. This is an exciting opportunity for a seasoned sales professional with a background in the engineering industry, specifically with industrial equipment servicing. You will be responsible for managing a portfolio of key accounts, developing new business from existing clients, and actively seeking new sales opportunities. The ideal candidate will have a proven track record in B2B sales, account management, and customer success.
Responsibilities:
- Serve as the primary point of contact and build long-term relationships with clients.
- Develop a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
- Prepare reports on account status using CRM tools.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with high severity requests or issue escalations as needed.
- Increase sales and customer satisfaction.
- Ensure all safety guidelines are followed during the installation and maintenance of industrial equipment.
Qualifications:
- Minimum of 3 years of account management or other relevant experience.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Proven experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple accounts at a time while paying strict attention to detail.
- Excellent listening, negotiation, and presentation skills.
- Self-motivated and able to thrive in a results-driven environment.
- Natural relationship builder with integrity, reliability, and maturity.
- Ability to prioritize among competing tasks.
- Critical thinking and problem-solving skills.
- Excellent time and project management skills. You're always looking to improve inefficient processes.
- Keen attention to detail and adherence to deadlines.
- Expert at Microsoft Office Suite, CRM software, and sales systems.
- Knowledge of Sales Navigator, and Apollo is a plus.
- Bachelor’s degree in Engineering, Business Administration, or related field.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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