Job Description
Job Description
Client Relations Coordinator
Full-Time | Remote Flexibility
About the Role
We’re seeking a personable and detail-oriented Client Relations Coordinator to join our team full-time. In this role, you’ll play a key part in building and maintaining strong client relationships, ensuring their needs are met with efficiency, care, and professionalism. You’ll act as a trusted liaison between clients and internal teams, helping drive satisfaction, retention, and long-term success.
What You’ll Do
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Serve as the primary point of contact for a portfolio of clients
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Proactively manage client communications, ensuring timely responses and solutions
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Coordinate internal resources to support client goals and resolve concerns
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Track and manage client information, feedback, and updates using CRM systems
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Monitor client satisfaction and suggest process improvements to enhance experience
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Assist with onboarding new clients and facilitating smooth hand-offs to service teams
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Support client engagement efforts, retention strategies, and relationship development
What We Provide
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Thorough training and hands-on mentorship
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Flexible remote work options and a collaborative team culture
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Tools and systems to manage client accounts effectively
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Career development opportunities within account management or customer success
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Recognition and rewards for high performance and client satisfaction
Compensation
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Salary Range: $80,000 – $120,000 per year (base + performance-based bonuses)
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Employment Type: Full-time
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Incentives: Retention bonuses, team incentives, and advancement opportunities
What We’re Looking For
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Strong communication and relationship-building skills
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Highly organized with the ability to manage multiple client accounts
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A client-first mindset and proactive approach to problem-solving
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Experience in client services, customer success, or relationship management is a plus
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Familiarity with CRM tools and client tracking systems
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Willingness to obtain a Life and Health insurance license (training and support available)
If you're passionate about creating exceptional client experiences and want to grow in a supportive, fast-paced environment, we want to hear from you.
Apply today to become a Client Relations Coordinator and help shape lasting client success.
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