Job Description
Job DescriptionDescription:
The Payment Poster is responsible for accurately posting payments to patient accounts, ensuring timely and precise reconciliation of insurance and patient payments. This role plays a critical part in the revenue cycle by maintaining financial records and supporting billing operations.
Requirements:
- Post insurance and patient payments, adjustments, and denials into the practice management system
- Reconcile daily deposits and electronic remittance advice (ERA) with posted payments
- Review explanation of benefits (EOBs) and ensure correct application of payments and adjustments
- Identify and resolve discrepancies in payment postings
- Communicate with billing staff regarding denials, underpayments, or missing information
- Maintain accurate and organized financial records
- Assist with month-end reporting and audits as needed
- Follow HIPAA guidelines and maintain patient confidentiality
- Knowledge of CPT and ICD-10 coding
- Familiar with EMR systems
- Manage refunds and overpayments
- Communicate with payers to resolve payment issues or request missing payments