Job Description
Job Description
Job Title: Business Process Analyst
Status: Full-time
Department: Business Process Management and Data Analytics
Reports To: Business Process Manager
Location: Guam
Job Summary:
Pacific Federal Management (PFM) is seeking a highly motivated and detail-oriented Business Process Analyst to join the Business Process Management and Data Analytics Department.
As the Business Process Analyst, you will be responsible for conducting process audits and performance assessments to ensure the effectiveness of the new processes and providing training and support to the team members, to ensure that the best practices are followed. Your primary responsibilities will also include data validation, data automation, and report generation for various departments within the company along with streamlining databases, managing dashboards, and creating data visualizations. This position will require close collaboration with the Sr. Data Analyst to ensure accurate and timely data analyses.
Responsibilities:
- Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement.
- Develop and implement relevant processes and technologies to optimize the organization’s internal operations.
- Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
- Communicate with shareholders and stakeholders to ensure alignment on proposed changes.
- Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
- Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
- Provide training and support to team members on new processes and best practices.
Qualifications
- Bachelor’s degree in Data Science, Mathematics, Business Administration, Management or a related field.
- Familiarity with process mapping and modelling techniques.
- Proficiency in data analysis tools, such as Excel, SQL, or Python.
- Data dashboard creation experience a plus.
- Experience with data visualization tools, such as Tableau, Power BI, or Google Data Studio.
- Familiarity with database management concepts.
- Ability to work effectively in a team environment and collaborate with cross-functional teams.
- Strong analytical skills with the ability to collect, study and interpret complex data.
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
- Self-motivated and eager to learn new technologies and tools
Work Environment
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times. .
As per Executive Order 11246 Section 503, & VEVRAA: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.