Change Management & Technology Adoption Specialist (Senior)

Job Description

Job Description

Change Management & Technology Adoption SpecialistOur CompanyN2IA Technologies is a consulting company specializing in acquisition/contracting support, cost/FinOps, and technology optimization for federal clients. We deliver tailored strategies, robust software solutions, and streamlined operations to help organizations achieve their goals.As a growing, remote-first organization, N2IA relies on secure, reliable, and scalable IT operations to support both internal teams and federal mission delivery.A Brief Overview

N2IA Technologies is seeking a highly experienced Senior Change Management & Technology Adoption Specialist to support the Defense Counterintelligence and Security Agency (DCSA) as it undergoes significant organizational transformation and accelerates adoption of modern technologies-including cloud solutions, automation, AI/ML, and digital workflows.

This senior-level role requires a strategic thinker with deep expertise in organizational change, stakeholder engagement, training strategy, and enterprise technology transformation in a DoD environment. The ideal candidate will have 7+ years of experience, exceptional communication skills, and a strong understanding of how to drive adoption across large, complex federal organizations.

Key Responsibilities

Organizational Change Strategy

• Develop, implement, and manage comprehensive change management plans that support DCSA's technology modernization, NBIS transformation, and organizational restructuring.
• Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform transition strategies.
• Define the change vision and adoption roadmap for new technologies, processes, and organizational structures.

Stakeholder Engagement & Communication

• Lead engagement strategies across DCSA's diverse stakeholder landscape, including military, civilian, contractors, and external partners.
• Develop communication products-briefings, talking points, leadership messaging, FAQs, and transition guides-to support transparency and alignment.
• Facilitate workshops and meetings with executives, mission owners, and technical teams to ensure coordinated adoption.

Technology Adoption & Workforce Enablement

• Develop and execute adoption strategies for modern capabilities including cloud applications, digital tools, automation, AI/ML, data platforms, workflow tools, and new business processes.
• Partner with product teams, training specialists, and operational units to ensure successful rollout of new systems and platforms.
• Support behavioral, cultural, and operational shifts needed for modernized DCSA mission execution.

Training & Transition Support

• Collaborate with training teams to define content needs, develop curriculum, and deliver training for new technologies and business processes.
• Support enterprise transition activities, including user onboarding, role-based training, and deployment communications.

Performance Measurement & Continuous Improvement

• Track change adoption metrics, user sentiment, and stakeholder feedback to identify areas for improvement.
• Report regularly on adoption progress, risks, and issues to senior leadership.
• Continuously refine change strategies to improve mission alignment and workforce readiness.

Basic Qualifications

• Bachelor's degree in Organizational Development, Business Administration, Communications, Psychology, Information Systems, or related field.
• 7+ years of experience in change management, organizational transformation, or technology adoption.
• Experience supporting DoD or other federal agencies.
• Demonstrated ability to lead change initiatives in large, complex environments.
• Strong communication, facilitation, and interpersonal skills.
• Experience creating change materials-strategic plans, communications, adoption roadmaps, stakeholder analyses, and training strategies.
• Experience supporting rollout of new technologies (cloud, digital tools, case management systems, automation, etc.).

Preferred Qualifications

• Master's degree in Organizational Change, Organizational Psychology, Public Administration, Business, or related field.
• Prosci or other change management certification.
• Experience with DCSA, NBIS, or large-scale DoD modernization initiatives.
• Familiarity with enterprise training strategies, learning management systems, and user adoption analytics.
• Experience working with AI/ML, RPA, low-code/no-code platforms, and cloudnative system rollouts.
• Ability to interface with senior military/civilian leadership and translate technical concepts into user-friendly messaging.

Equal Employment OpportunityN2IA is committed to fostering a diverse and inclusive work environment. We are an Equal Employment Opportunity Employer and encourage applications from all qualified individuals, regardless of gender, race, ethnicity, sexual orientation, disability, or veteran status.