Job Description
Job DescriptionDescription:
Virtual Ramp control room (VRCR) Manager
• Manage, staff and supervise ramp control operations and all components of Searidge technologies and associated systems to include but not limited to the following:
Core functions:
- Seamless panoramic video feeds for complete ramp coverage.
- ADS-B data providing real-time aircraft and vehicle tracking
Human Machine Interface (HMI)
HMI AND CONTROLLER INTERFACE
- SYSTEM CONTROL INTERFACE
Video Presentations
Flight Information Label Display
Binocular Functionality
PAN-TILT-ZOOM (PTZ) CAMERAS capabilities
Radio systems
Phone systems
Computer workstations
• Collaborate, develop, draft and distribute Standard Operating Procedures (“SOPs”) / Contingency Operations Plans (“COPs”)
• Develop, coordinate, and distribute seasonal and daily gate assignments for all airlines in accordance with the Authority’s Joint Common Use Facility Policy.
• Coordinate day-of gate assignment changes for irregular operations, schedule conflicts, and other circumstances as needed. The Authority will retain ultimate oversight and approval for seasonal and daily gate assignments.
• Ensure adequate number of qualified staff per work shift to ensure proper coverage during the 17-hour workday. Staffing shall include qualified staff and supervision of all the activities relating to the VRCR services at the Airport
· Staffing operate the VRCR seven days a week, 17 hours per day, typically from 0600L to 2300L in two work shifts, or as otherwise directed by the Authority. Transfer of control during off hours to the FAA will be in accordance with a Letter of Agreement (“LOA”) between the Authority and FAA ATCT.
Requirements:
- Must be a US Citizen (REQUIRED).
- Air Traffic Control and Ramp experience required.
- Respond to staff related issues and requests and will serve as VRCR Subject Matter Expert at coordination meetings.
- Oversee VRCR staff’s dress and conduct exceed Airport/company standards at all times.
- Oversee Airport-issued security badges for self and staff, as a condition of employment.
- Recruit, hire, and train staff to operate the VRCR.
- Provide continuous staffing to operate the VRCR.
- Serve as the project lead for the licensing of two new ramp control frequencies, including a primary and backup frequency.
Prepare and submit license application requests with the Federal Communications Commission (“FCC”) and provide updates to Authority and FAA ATCT staff on frequency development and implementation.
• Serve as the project lead for the development, drafting, and implementation of all SOPs, Memorandums of Understanding (“MOUs”), and LOAs between Operator, the Authority, and FAA ATCT as related to the operation of the VRCR.
This will include at a minimum:
· Identify areas of responsibility between Operator and FAA ATCT.
· Designation of handoff points for arriving and departing aircraft.
· Familiarization with RPT ramp, including locations of gates, taxi-lane, taxi-lane throats, spot markings, and signage.
· Procedure for handoff of gate operations during off hours, or unavailability of VRCR staff.
· Procedures for Contingency Operations Plans (“COP”) in the event of system outages.
· Procedures for COP in the event of ATC-Zero operations.
• Provide monthly invoices to the Authority detailing contractual expenses, as well as maintaining and preparing operational activity reports on operational issues and statistics as directed by the Authority. Operator shall keep all business records on file for five years or as otherwise directed by the Authority.
• Report equipment outages immediately to Searidge, SITA and / or the Authority as appropriate for any maintenance / service requests. Operator will receive training from Searidge to conduct Level 1 service. Service requests categorized as Level 2 and above will be resolved by Searidge. The Authority will provide training for SITA RMS and related equipment.
• Attend the monthly Airline Manager’s Meeting to discuss seasonal airline schedule updates.