Job Description
Job DescriptionAre you an experienced fitness/wellness sales professional ready to grow your career?
StretchLab, the leader in one-on-one assisted stretching, is seeking a highly motivated Studio Sales Manager to drive membership sales, deliver excellent service, and expand our reach in the wellness community. If you have proven success in sales (fitness/wellness preferred) and a passion for helping others improve their health, this is the role for you.
About Us
Locally owned and operated in the Treasure Valley since 2018, we have grown to three studios in Eagle, Boise, and Meridian. StretchLab has created a variety of offerings to empower clients to Live Long and has gathered a team of experts, including the worlds leading authority on stretching and flexibility, to ensure that our clients receive a world-class stretching session.
Position Overview
The Studio Sales Manager collaborates closely with the Area Manager to achieve monthly sales targets while delivering an exceptional client experience. This role focuses on driving new memberships, supporting retention, and ensuring the studio runs smoothly.
This is a full-time hourly position with rotating morning, evening, and Saturday shifts. Studio hours: MonFri 8am8pm, Sat 8am2pm, closed Sundays.
Requirements
- 1+ year proven sales success; fitness/wellness membership sales preferred
- Goal-driven, competitive, and results-focused
- Confident selling in-person and on the phone
- Strong communicator with a warm, engaging personality
- Highly organized and detail-oriented; reliable and professional
- Proficient with Microsoft Office, Google Sheets, and sales/CRM software
- Team player who can also work independently
- Passion for health, wellness, and helping others achieve their goals
Key Responsibilities
Sales & Member Growth
- Drive personal and team membership sales to meet/exceed monthly goals
- Manage lead follow-up: calls, bookings, tours, and conversions
- Build rapport with prospects, understand their goals, and close sales
- Support sales associate training and development
- Participate in local events to promote the studio
Member Experience & Retention
- Deliver best-in-class customer service at the front desk and beyond
- Handle member questions, concerns, billing, and account changes
- Complete retention tasks (follow-ups, past dues, lost sheep calls, etc.)
- Foster a positive, welcoming atmosphere aligned with StretchLabs mission
Operations & Administration
- Assist with scheduling, inventory, and reporting
- Maintain studio cleanliness, safety, and brand standards
- Ensure policies, systems, and procedures are followed
- Support team communication and participate in meetings/trainings
Compensation & Benefits
- Competitive salary + performance-based commission
- Bonus opportunities
- Growth potential within StretchLabs expanding network