Job Description
Account Manager - Healthcare Permanent Placement
Business Development & Full cycle Recruitment
Onsite | Shelton, CT
- Base salary + Uncapped Commission
- Onsite in Shelton CT
- Onsite, Full time Mon-Fri 8 am – 5 pm, 1 hour lunch
- Benefits: PTO, Holidays, Medical, Dental
SUMMARY:
This full desk position combines healthcare recruitment with client relationship management to support the growth of our permanent placement division. Unlike high-volume staffing, this role focuses on targeted, consultative outreach. You will recruit healthcare professionals (physicians, advanced practice providers, nurses, therapists, administrators, leaders, and executives), drive business development, and nurture client accounts to ensure long-term partnerships.
DUTIES:
Candidate Sourcing & Screening:
- Source candidates via Job Boards (ZipRecruiter, Indeed, Monster), LinkedIn, & our internal database (Bullhorn)
- Draft and post positions online
- Sort job applications
- Cold-call, message, and email candidates
- Conduct brief phone screens with candidates to assess their qualifications, skills, and experience to ensure they meet the requirements of the position
- Summarize and take notes on candidates’ skillset & career interests
- Verify clinical licensure if necessary
- Proofread & review resumes
- Draft candidate write-ups
Hiring Coordination:
- Schedule candidate interviews
- Prep candidates for interviews
- Provide guidance and support to candidates throughout the interview process
- Debrief with candidates’ post-interview
- Communicate client feedback & updates to candidates
- Perform reference checks upon client request
- Give job offers and handle negotiations
Sales, Business Development, & Account Management:
- Identify and prospect potential clients in the healthcare industry, such as outpatient clinics, community health centers, and other healthcare facilities.
- Build and maintain relationships with decision-makers, including hiring managers and executives.
- Conduct thoughtful outreach through phone calls, emails, and meetings to generate new business opportunities.
- Develop and present proposals tailored to client needs, emphasizing the value of permanent placement services.
- Negotiate terms and contracts with clients to secure new partnerships.
- Maintain consistent communication with new and existing clients.
- Meet with new prospects or existing clients via phone, virtually, or in person.
- Collaborate with the recruitment team to ensure client satisfaction and long-term retention.
Other:
- Record and track progress daily
- Report activity
- Set & hit personal goals
- Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) Bullhorn CRM
QUALIFICATIONS:
- Bachelor's degree preferred, preferably in a Healthcare or Human Resources related field
- Work experience (1–5 years) in sales, recruiting, or healthcare-related roles preferred.
Soft skills:
- Interpersonal/Communication skills, both written & verbal – will be speaking with clients, doctors, leaders, and executives
- Desire to learn, grow, and develop their career long-term with close professional mentorship
- Able to balance persistence and patience with a strong sense of urgency
- Comfortability with delayed gratification and slower recruitment cycles
- Attention to detail
- Organizational skills
- Ability to work independently with self-direction
- Ability to be a team-player and collaborate with others
- Self-motivation & strong work ethic
More about Complete Staffing:
Complete Staffing Solutions is a premier staffing firm that has been in business for over 25 years. We have the resources, experience and expertise required to coordinate the ideal match between hiring organization and candidate. We have a dedicated permanent placement & temporary staffing teams that focus on Finance, Accounting, Administrative, and Healthcare roles across a multitude of industries.