Patient Care Coordinator

Job Description

Job Description
How to Patient Care Coordinator Full-Time (Dublin, GA)
Rehab Advantage & Sports Medicine


Rehab Advantage & Sports Medicine is a growing outpatient physical therapy practice committed to helping people live strong and pain-free lives. We are passionate about delivering exceptional care and making a positive impact in the communities we serve.

Our core values guide everything we do:
Service, Uplift, Collaboration, Creativity, Excellence, Sincerity, and Stewardship.


We are seeking a dedicated, enthusiastic, and tech-savvy Patient Care Coordinator to join our team in Dublin, GA. This role is essential to ensuring smooth front office operations and a warm, welcoming patient experience.


Key Responsibilities



Care Coordination

• 
  Greet patients with a smile and professional demeanor
  
  
• Schedule appointments and collect co-pays
  
  
• Ensure patients receive prompt and proper care
  
  

Patient Flow & Tracking

• 
  Monitor and manage daily schedules
  
  
• Use tracking systems to reduce cancellations and optimize efficiency
  
  

Electronic Medical Records (EMR)

• 
  Navigate EMR systems for patient documentation and accuracy
  
  

Billing Support

• 
  Assist with billing for insurance and Georgia state contracts
  
  
• Ensure compliance with billing guidelines and policies
  
  

Marketing Support

• 
  Help organize and execute patient engagement and outreach events
  
  
• Participate in quarterly workshops (one Thursday evening or Saturday morning per quarter)
  
  

Ideal Candidate Qualities

• 
  Friendly, outgoing, and professional personality
  
  
• Excellent multitasking and time management skills
  
  
• Strong organizational and leadership capabilities
  
  
• Team-oriented with a positive, forward-thinking attitude
  
  

Preferred Experience

• 
  Proficiency in Google Workspace: Sheets, Docs, Calendar, Meet, Zoom
  
  
• Comfort using or learning AI tools such as ChatGPT, Gemini, and related apps
  
  

Position Details

• 
  Full-Time Salaried Role
  
  
  
• Flexible Schedule Options: 4 ten-hour days or 5 eight-hour days
  
  
• Community Involvement: Expected participation in outreach and charitable activities
  
  

Benefits

• 
  Competitive Salary
  
  
• Profit Sharing
  
  
  
• Team Bonuses: 510% of annual salary
  
  
• Mini-Game Bonuses
  
  
  
• 401(k) with Employer Matching
  
  
  
• 21 Paid Days Off (PDO)
  
  
  
• Health Reimbursement Arrangement (HRA) $75/month to use toward insurance of your choice
  
  

Application Instructions


To apply, please submit the following:

1. 
   Your Resume
   
   
   
2. Cover Letter Address to Lori Wood, Office Manager at jobs@rehabandsportspt.com
   
   
   
   • Place the following code in the top left corner: Diligent
     
     
     
   • Share three reasons why you would excel in this position
     
     

Loom Video Submission Required


Record a video (less than 5 minutes) answering:

• 
  Introduce yourself
  
  
• Why you're a great fit for this role
  
  
• How you work with patients and teammates
  
  
• How your experience, leadership, and tech skills will help you succeed in this role
  
  

Create & Submit Your Loom Video:

1. 
   Visit loom.com and create a free account
   
   
2. Record your video (camera only or camera + screen)
   
   
3. Title it and copy the shareable video link
   
   
   
4. Include the Loom link in your application email with your resume and cover letter
   
   

Were excited to find a dynamic individual who is ready to grow with us and make a meaningful impact.
Join a team where your contributions matter, and your professional growth is a priority.

We look forward to meeting you