Job Description
Job Description
You are a Parts and Logistics Support Specialist. This hands-on role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and takes pride in delivering excellent customer support. As a key member of our after-sales team, you’ll play a crucial role in ensuring the efficient inventory management of parts and components, ensuring on time support exceeding customers
This position pays:$25/hr to $35/hr
Location: Santa Rosa, CA
Schedule: Mon-Fri 8:00am - 4:30pm
What you will be doing:
- Customer Support: Handle after-sales inquiries, including spare parts and warranty claims, via email and phone.
- Parts & Inventory Management: Oversee parts processing, tracking, and inventory accuracy, ensuring timely order fulfillment.
- Warehouse & Logistics: Support warehouse operations, including receiving, inspecting, and organizing parts. Experience with warehouse management systems is a plus.
- Quality Control: Inspect incoming parts to ensure they meet standards and customer expectations. Address any discrepancies with OEMs in a timely manner.
- Field Service Support: Coordinate necessary parts and materials with Field Engineers to support immediate resolution actions, preventive maintenance efforts and line equipment upgrades.
- Process Improvement: Identify opportunities to enhance efficiency in parts/component management, customer support efforts, and OEM procurement processes.
What you bring:
- Experience: Prior experience in a parts, warehouse, logistics, or inventory management role preferred. Ability to work both independently and collaboratively in a fast-paced environment.
- Skills: Strong organizational skills and attention to detail. Strong problem-solving abilities and proactive approach to group objectives.
- Technical Background: Proficient in QuickBooks, Microsoft Office (Excel, Word, Outlook); ERP experience is a plus.
- Communication: Excellent communicator with a variety of customers, overseas suppliers, and internal stakeholders.
To learn more about the workplace culture and the position, please apply!
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About Nelson Connects:
If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.
Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.
California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.
Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.
EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.
PandoLogic. Keywords: Logistics Support Specialist, Location: Santa Rosa, CA - 95406 , PL: 597033634