Job Description
Job DescriptionDescription:
The Hinckley Experience
Since 1928, Hinckley Yachts has continued to push boundaries of what’s possible on the water. Our heritage is built on bold ideas, uncompromising craftsmanship, and a relentless pursuit of excellence—principles that guide every yacht we design and every customer experience we deliver. Joining our team means stepping into an environment where precision, curiosity, and initiative are celebrated. Here, your work doesn't just support a legacy—it helps shape the future of yachting.
Job Summary
As our Office Administrator, you'll be the go-to person for both customers and staff—managing front-office interactions, coordinating schedules, and keeping our systems accurate and up to date. The ideal candidate will be an outgoing and personable individual with strong attention to detail and organizational skills. If you thrive in a fast-paced environment and take pride in bringing exceptional service, we invite you to apply.
At Hinckley, we take pride in cultivating and maintaining a culture dedicated to excellence. Enjoy competitive pay, health, dental, and vision coverage, a full benefits package, paid time off, and the unique benefit of working in a stunning waterfront location.
Responsibilities
- Customer Service: Maintain a welcoming and professional environment for customers and visitors. Stay up to date on company and industry knowledge to provide accurate information.
- Billing: Process payments for storage and service. Track Accounts Receivable and provide accurate reports. Facilitate billing process for dockage and dry storage.
- Marina Operations: Manage transient and annual slip reservations. Track contract status and communicate with service team. Ensure contracts are accurate and sent out promptly.
- Service Support: Assist with entering work orders and adding job operations into the system. Provide daily labor report to managers and note any discrepancies.
- Administration: Manage customer data entry and records. Update office calendar with staff time off, appointments, meetings, etc. All duties as assigned.
Requirements:
- Experience: Five (5) years of related experience or an equivalent combination of education and experience.
Qualifications
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office, including Excel, Teams, and Outlook.
- Basic understanding of billing and invoice processes.
- Competent in data entry and customer information management.
- Experience with marine software such as MOLO a plus!
What Hinckley can offer
Our culture values collaboration, continuous learning, and pride in craftsmanship. Here, your work doesn’t just make an impact; it becomes part of a tradition that defines performance and luxury.
We celebrate diversity and are committed to fostering an inclusive workplace where everyone is valued and respected. Hinckley actively promotes a culture free from discrimination, ensuring equal opportunities for all.
Hinckley offers competitive pay, health, dental, and vision coverage, a full benefits package, paid time off, and the unique benefit of working in a stunning waterfront location.
Apply today to be part of our passionate community of artisans, engineers, and professionals, dedicated to delivering excellence on the water.