Administrative Director - Emergency Services - ADES 26-00572
Job Description
Job DescriptionJob Title: Administrative Director – Emergency Services
Profession/Specialty: Healthcare Administration / Emergency Services Leadership
Location: Pensacola, FL
Employment Type: Full-Time
About the Organization
This opportunity is with a large, full-service acute care hospital in Northwest Florida that is recognized for high-quality outcomes, advanced emergency and trauma care, and comprehensive specialty services. The organization operates a high-volume Emergency Department, including specialized services for adult, pediatric, and geriatric populations, and is known for its commitment to patient safety, innovation, and clinical excellence.
Position Summary
The Administrative Director of Emergency Services provides executive-level leadership and oversight for Emergency Services across multiple sites and/or functional areas. This role ensures the delivery of high-quality, patient-centered care while driving operational excellence, staff engagement, financial performance, and strategic growth. The Director fosters a culture of accountability, collaboration, and continuous improvement aligned with organizational goals.
ResponsibilitiesQuality & Patient Safety
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Lead and advance evidence-based practices to improve patient safety, quality outcomes, and clinical performance.
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Ensure adherence to professional standards of care and regulatory requirements.
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Monitor internal and external benchmarks, accreditations, and quality designations; lead initiatives to achieve and sustain excellence.
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Develop and implement patient throughput strategies, including capacity planning, patient flow coordination, and admission/discharge processes.
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Direct nursing practice and unit operations, ensuring patient and family needs are assessed, met, and evaluated.
Service & Patient Experience
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Drive an exceptional patient experience by promoting accountability for consistent, compassionate care.
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Leverage patient and stakeholder feedback to identify improvement opportunities and implement service enhancement strategies.
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Collaborate with patient experience leaders and subject matter experts to ensure evidence-based service delivery.
People & Culture
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Foster a culture aligned with the organization’s mission, vision, and values.
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Lead workforce engagement, recognition, development, and retention initiatives.
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Identify training and professional development needs; provide coaching and performance feedback.
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Build high-performing teams by aligning talent with organizational and service line needs.
Growth & Strategy
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Partner with administrative leaders and physicians to enhance existing services and develop new service offerings.
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Identify opportunities for growth, innovation, and service expansion.
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Monitor healthcare industry trends, regulatory changes, reimbursement models, and competitive dynamics to position services strategically.
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Represent the organization positively within the community and participate in outreach and engagement activities.
Finance & Operations
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Participate in annual budgeting and financial planning, including staffing, equipment, and supply forecasting.
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Monitor budget performance, identify variances, and implement corrective action plans.
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Ensure effective labor management, productivity optimization, and responsible use of premium staffing.
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Identify and implement cost containment and efficiency initiatives without compromising quality of care.
Required Qualifications
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3+ years of recent (within the past year) Acute Care Emergency Department Director-level experience
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Freestanding Emergency Department (FSED) leadership experience strongly preferred
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Bachelor’s degree required
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Bachelor’s degree in Nursing preferred
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Master’s degree preferred
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Demonstrated leadership in quality improvement, operations, and team development
For more details reach at jmckenzie@navitashealth.com
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.