Job Description
Job DescriptionDescription:
Job Title: Patient Service Representative
Location: Sioux Falls
Job Summary:
We are seeking a dedicated and compassionate full-time Patient Service Representative to join our team in Sioux Falls. The ideal candidate will be responsible for providing exceptional service to patients during the registration process, ensuring a smooth and welcoming experience.
Key Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Assist patients with the registration process, including collecting personal and insurance information.
- Verify patient information and ensure accuracy in the system.
- Answer phone calls and respond to inquiries regarding services and appointments.
- Collaborate with healthcare staff to facilitate patient flow and address any concerns.
- Maintain confidentiality and adhere to HIPAA regulations.
- Provide support in scheduling appointments and managing patient records.
We offer a supportive work environment and opportunities for professional growth. If you are passionate about providing excellent patient care and service, we encourage you to apply.
Requirements:
Skills and Qualifications:
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a customer service or healthcare setting preferred.
- Strong communication and interpersonal skills.
- Proficient in using computer systems and electronic health records.
- Ability to handle sensitive information with discretion.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.