Job Description
Job DescriptionWe are looking for an experienced Case Manager to support a personal injury practice in Sacramento, California. This position is ideal for someone who can manage a busy caseload with accuracy, communicate confidently with clients, and stay organized while working independently. The role offers the opportunity to contribute to pre-litigation matters, coordinate essential case materials, and help deliver a high standard of service throughout the client experience.
Responsibilities:
• Oversee day-to-day case activity for personal injury plaintiff matters, ensuring files remain current, organized, and moving forward on schedule.
• Communicate with clients regularly to provide updates, gather information, and support a positive intake and case management experience.
• Maintain accurate records by entering case details, correspondence, and status updates into internal systems with close attention to detail.
• Request, review, and organize medical records and other supporting documents needed for pre-litigation case development.
• Coordinate with attorneys, medical providers, insurance representatives, and other parties to keep matters progressing efficiently.
• Prepare case-related documentation, correspondence, and administrative materials using standard office software, including Microsoft Outlook.
• Manage deadlines, follow-ups, and outstanding tasks independently while balancing multiple priorities across an active caseload.
• Provide general administrative support connected to file management, document handling, and client communications as needed.• At least two years of case management experience in a personal injury law firm environment is required.
• Demonstrated ability to work independently while maintaining strong organization across multiple active files.
• Experience supporting personal injury plaintiff matters, particularly in a pre-litigation setting.
• Proficiency in client intake, data entry, and administrative coordination within a legal office.
• Familiarity with obtaining, tracking, and organizing medical records and related case documentation.
• Strong written and verbal communication skills, with the ability to interact professionally with clients and external contacts.
• Bilingual communication ability is valued for this role.
• Comfort using Microsoft Outlook and other common office tools in a fast-paced setting.