Job Description
Job DescriptionDescription:
Assistant Training Director – Multifamily Property Management
Location: Austin, Texas (On-Site)
Portfolio: 55+ communities | 14,500 units
Are you a dynamic training professional with a passion for developing talent in the multifamily housing industry? We are seeking an Assistant Training Director to join our growing team in Austin, Texas. This is an on-site leadership role supporting a diverse and expansive portfolio of more than 55 communities and 14,500 units.
About the Role
The Assistant Training Director will play a key role within our Training & Development Department, supporting the design, delivery, and enhancement of high-impact learning programs for onsite and corporate team members. This leader will collaborate closely with operations, HR, and senior training leadership to ensure our teams are equipped with the tools and knowledge needed to drive exceptional performance and resident satisfaction.
Key Responsibilities
- Assist in the creation, implementation, and continuous improvement of training programs across leasing, operations, customer experience, and leadership development.
- Facilitate engaging in-person training sessions, workshops, and onboarding programs for new hires and existing staff.
- Partner with the Training Director to evaluate department needs and deploy strategic initiatives across 55+ communities.
- Support technology platform training, including property management systems, CRM tools, and internal processes.
- Conduct property visits to ensure training consistency, observe performance, and provide targeted coaching.
- Track training effectiveness through assessments, performance metrics, and feedback from onsite teams.
- Help develop digital training materials, manuals, and e-learning modules.
- Serve as a point of support for onsite teams needing guidance on best practices, policies, and procedures.
Qualifications
- Proven experience within a multifamily property management training department is required.
- Minimum 3–5 years of training and development experience within the multifamily industry.
- Strong facilitation and presentation skills; confident leading groups both large and small.
- Deep understanding of multifamily operations, leasing practices, and industry standards.
- Familiarity with training design, LMS platforms, and adult learning principles.
- Excellent communication, organizational, and follow-up skills.
- Ability to travel within the Austin metro area to support onsite teams.
- A collaborative, positive leadership mindset with a passion for developing people.
Why Join Us?
- Opportunity to make an immediate impact within a large and growing Austin portfolio.
- Supportive leadership team committed to innovation and employee development.
- A culture that values teamwork, service, and continuous improvement.
- Amazing Benefits! We pay 100% of employees medical, dental, vision, STD and LTD insurance!
- 12 paid holidays!
- Generous PTO policy with 120 hours per year!
If you are an experienced training professional who thrives in a fast-paced, people-focused environment, we want to hear from you!
Requirements: