Healthcare Practice Manager

Job Description

Job Description

Why Join Us

• Boutique, high-end psychotherapy practice (not a high-volume clinic)
• Direct collaboration with ownershipyour ideas will be implemented
• Fast-growing organization with strong upward mobility
• Modern, thoughtfully designed office environment
• Meaningful work improving client care

Position Overview

We are seeking a high-level Practice Manager to oversee operations, lead our administrative team, and manage both day-to-day office performance and facility operations.

This role requires someone who can drive efficiency, maintain a premium client environment, and build scalable systems.

Core Responsibilities

• Lead daily operations (scheduling, front desk workflows, staff coordination)
• Manage billing, collections, and revenue cycle performance
• Supervise and develop administrative staff
• Track and report KPIs (show rates, collections, clinician utilization)
• Ensure HIPAA/OSHA compliance

Facility & Office Management

• Oversee the physical office environment, ensuring a clean, organized, and high-end client experience
• Coordinate maintenance, repairs, and vendor relationships (cleaning, IT, utilities, etc.)
• Manage office supplies, equipment, and inventory
• Ensure safety standards and workplace compliance are consistently met
• Proactively identify and resolve facility-related issues

Requirements

• 3+ years in healthcare or medical office management
• Experience with billing, collections, and insurance workflows
• Experience overseeing office or facility operations (vendors, maintenance, etc.)
• Proven leadership managing administrative teams
• Knowledge of HIPAA compliance
• Strong organizational and problem-solving skills
• Tech proficiency (EMR/EHR, Google Workspace, Excel)

Preferred

• Mental health or private practice experience
• Experience improving systems and workflows
• Familiarity with KPIs and operational dashboards

Benefits

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed