Job Description
Job DescriptionAerospace Manufacturing | Order Management | Customer-Facing Operations
This Jobot Job is hosted by: Jamie Beene
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $23 - $29 per hour
A bit about us:
Founded decades ago and based in South Windsor, Connecticut, we are a precision-focused manufacturing organization supporting highly regulated aerospace and industrial customers. We partner closely with our customers, production, and supply chain teams to deliver reliable, on-time solutions where accuracy, responsiveness, and communication matter. Our environment values accountability, continuous improvement, and teamwork, offering employees the opportunity to build deep product knowledge while contributing directly to customer satisfaction and operational excellence.
Why join us?
- Competitive Compensation: $24–$29/hour (DOE) + annual discretionary bonus
- Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, HSA & FSA
- 401(k) with Company Match
- Stable Schedule: Monday–Thursday 7:30am–5:00pm, every other Friday 7:30am–4:00pm
- Professional Growth: Training, development, and exposure to aerospace manufacturing operations
- Collaborative Work Environment: Close-knit team supporting production, sales, and customers
- Onsite Role: Consistent schedule and team presence
Job Details
Key Responsibilities and Duties
- Enter and manage customer purchase orders within the Visual Manufacturing System
- Oversee orders from entry through fulfillment, database updates, and filing
- Communicate order status, confirmations, delivery changes, and customer quotes
- Coordinate with production and purchasing teams to establish and maintain delivery dates
- Update customers proactively regarding schedule or delivery changes
- Maintain product knowledge and clearly explain features and benefits to customers
- Handle inbound customer calls, questions, and order-related inquiries
- Complete invoicing and required shipping documentation across multiple platforms
- Perform daily administrative and departmental support tasks
- Work safely and cooperatively across office and production floor environments
- Support continuous improvement and company objectives as needed
Qualifications – Needed
- Bachelor’s degree in Business or related field or equivalent relevant experience
- Minimum 2 years of customer service experience in a manufacturing environment
- Experience supporting order entry, customer communication, and invoicing processes
- Manufacturing industry experience required; aerospace industry experience preferred
- ERP or MRP system experience required
- Strong Microsoft Office proficiency
- Ability to manage multiple priorities with strong attention to detail
- Comfortable communicating with customers and internal stakeholders at all levels
- U.S. Person status required due to export control regulations
- Ability to pass background check and drug screen
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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Company Description
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.