Job Description
Job Description
Overview
Looking to TRADE UP to a better opportunity? Champion Home Services in Bulverde, Texas has an exciting opportunity for a Customer Service Representative. This a weekend position paying $17-$23 per hour with various schedule options!
Why join THIS team?
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- On-going training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Handle inbound customer service calls including, but not limited to:
- Booking appointments
- Understanding general priority booking knowledge
- Providing tech ETA
- Deescalating customer concerns
- Understating field availability for effective booking
- Handle text and chat engagements with the customers
- Call on customer list to offer promotions
- Creating and updating customer profiles
What you bring:
- Previous customer service experience
- Strong attention to details
- Conscientious team player
- Honesty, integrity, and a good attitude
- Clear background check and drug screen
Who WE Are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck!
If we sound like a company you would like to join for a long-term career, apply today!
Location- Bulverde, Texas, On-site